The door latch has been triggered with the door open. The latch sort
of rotates over and will not pop back up by itself when you operate
the release (either inside or outside).
To fix it, hold the release open and use a large screwdriver to flip
the latch lever open (it closes over a round bar, and opens when you
pull on the door). May be a bit stiff, in which case it needs shot
of white lithium grease into the mechanism (but NOT the pin that goes
into the tapered socked on the body, it will stick terribly!).
What happened was that the door was pulled almost closed and then
pushed open without using the release, allowing the latch to close.
This happens most often when the mechanism is binding from lack of
lubrication, otherwise it would have latched.
Poor lubrication will also cause the door to "bounce" rather than
latch, too.
Peter
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