On Fri, 2 Sep 2011 23:34:48 -0500 Dieselhead <126die...@gmail.com> wrote:

> Good Catch Gerry,
> 
> I had forgotten his origin.  Seems like another MBA/bean counter with 
> no understanding of employee/customer relations, or how to create a 
> good customer experience.  He could learn a thing or two from Jobs.

Not that Jobs has been perfect -- Apple has had their share of faux pas,
haven't they?


Craig

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