Craig wrote:
Mitch,
I had never heard of the Goodman brand before. Are they any good? How do
you know?
They're pretty good and getting better since they bought Amana. Been talking to
a lot of pros on the web recently. Somewhere I read that they were second to
Carrier in overall quality, but I have no idea who came up with that or how.
The pros (the ones who make a living installing the stuff) all say that there is
no bad equipment, but lots of bad installs. But they have a bit of an interest
in playing up the difficulty of their work.
The thing about Goodman is that they used to sell to anybody, which is one thing
they're trying to change. What it boils down to for me is that I'll have to
resort to the online vendor for warranty as the company voids warranty on all
electronic sales unless the selling dealer is the installing dealer. When the
selling dealer is in NY and you're in Michigan, no warranty for you.
OTOH, when I can get it for $832 shipped or $1060 wholesale at the local
distributor (yep, they quoted a master plumber with a wholesale account $1060 on
that unit today), I suppose I can do without a factory warranty. The factory
warranty is parts only anyway, unless you buy the labor contract for $100 extra.
One thing about Goodman, most of it's builder grade, and Amana are the premium
models (except for Amana Distinctions, which are Goodmans with Amana tags). With
the furnaces it means you get an aluminized primary heat exchanger and stainless
secondary, with Amana you pay 30% more but get all stainless. If the factory
warranty applies to you, Goodman's heat exchangers are warrantied for life of
your ownership, and if the heat exchanger fails in the first ten years they just
give you a new furnace. Best warranty in the business in that respect.
Mitch.
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