I managed to shame the Sears guy into replacing one of my (very nice)
ignition wrenches that I broke.  He said they didn't have one, but I pointed
out a set which included the same wrench. He said he couldn't break up a
set, but I pointed out that the broken wrench broke up MY set. I was
prepared to continue in that vein long enough to cost them more in lost
sales than honoring their guarantee would.

This was a while back, and I no longer think of Craftsman tools as pretty
decent for the money; so seldom shop there.

Greg

-----Original Message-----
From: Mercedes [mailto:mercedes-boun...@okiebenz.com] On Behalf Of Curly
McLain via Mercedes
Sent: Friday, August 28, 2015 12:05 PM
To: Curt Raymond; Mercedes Discussion List
Cc: Curly McLain
Subject: Re: [MBZ] Rebuilding Floor Jack

>Not true for most of their tools with more than one moving part.
>-Curt

the tap handle on my crapsman tap and die set broke almost immediately.
Snears refused to replace it.  They only sneered at me. 
After that, i've not bought much from snears.  HF or FLAPS gets my biz now

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