Dan sez: >If you’re in an area served by >Verizon FIOS, there’s a good >chance your >service provider will >become Frontier >Communications if it hasn’t >already. <snip> >What a great start with a new >Internet provider!
Verizon got bought out by Frontier in my area a few years ago. I do not have FIOS available, so I have ADSL. I have had no complaints. When I have had to deal with tech related customer service, it is based in the good old US of A, staffed with intelligent, articulate people. I had my internet go out last week, for a few hours, as a matter of fact. I thought it was fixed while I was at work, and a field tech showed up a few days later to follow up. He had called first to let me know he was coming. No sooner did he leave, and my Internet crapped out again. I called him up on the number from the caller ID and he came back, checked the lines, then went and reset something at the central office. He said if I had any more issues with it, to call him on his work phone, and he would see to it that it would be fixed. He even called back the following day to reaffirm my ADSL was working properly. I am sorry you are having problems in your switch to Frontier. In my area, they are great. Rick Sent from my BlackBerry Z10 _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
