If the valve does not receive power you will get full heat. Unplug the line to 
it and see if you get full heat. If not it sounds like you are in for a valve 
replacement. 

Sent from my iPhone

> On Dec 8, 2016, at 5:59 PM, M. Mitchell Marmel via Mercedes 
> <mercedes@okiebenz.com> wrote:
> 
> 1997 E420, not getting any heat to speak of.  I wanna check the fuse before
> getting any more exotic, repairwise, but all the online guides to the three
> fuseboxes in the W210 are quite non-helpful about finding the fuse
> controlling the duovalve.  Everything else on the A/C panel is working,
> except the "Rest" button, which leads me to conclude the trouble is
> electrical in nature.
> 
> Help?
> 
> -MMM-
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