For sure none of them are perfect, and we all know of screw ups from each of them, I’m sure. I suspect a part of the shipping promptness for me involves distance, so if something from AZ is coming and they drag their feet getting it out the door, it’s that much longer that it takes.
The only time I can recall an issue with FCP Euro was actually my fault - I didn’t notice that one item I ordered was out of stock, so when things hadn’t shipped after a day or two I made an inquiry. That’s when they pointed out that one item was backordered but it had arrived that day, so the order went out that day. Oops!+ I will say that the guys I order from in Germany for a lot of my W111 stuff are amazingly prompt. I’ll order on a Tuesday and have the stuff in hand on Friday. -D > On May 14, 2019, at 8:53 AM, Jaime Kopchinski <jaime...@gmail.com> wrote: > > I've had mixed experiences... many times I order from FCP and they don't ship > for another day or so. I also have orders they ship from other warehouses > other than their own, which probably adds to the delay. Other times I get > stuff over night (as ground shipping CT -> NJ is 1 day), even delivered on > Saturday which is standard for Fedex and UPS Ground. > > I have placed a few ordered from AutohausAZ recently, mainly because they had > things that FCP did not. I was surprised by getting my most recent order > (air mass meter for my W140) overnight, shipped from an NJ warehouse. I just > ordered rings and bearings for a 4.5 engine from AZ this morning... it'll be > interesting to see where something a bit more obscure ships from. > > I did have a positive customer service experience from FCP recently... I > ordered a bunch of 236.6 and 236.10 ATF, but they sent me all 236.10. I > didn't realize this until I went to use the 236.6, so ended up using 236.10 > instead. I emailed them and they sent me the 236.6 I was missing free of > charge, realizing I couldn't easily return fluid I already used. I was > impressed. It was about $100 of product they ate the cost of. > > Jaime > > > On Tue, May 14, 2019 at 8:45 AM Dan Penoff via Mercedes > <mercedes@okiebenz.com <mailto:mercedes@okiebenz.com>> wrote: > I can assure you that neither FedEx, USPS nor UPS “hold” shipments. They’re > not in the business of inventorying or warehousing (the shipping parts of > their business, that is. They do have divisions that offer logistical > services, but they’re separate from the shipping businesses.) What often > happens is that a vendor will generate a a shipping tag or record as a > function of their internal ordering system, which creates a record in the > shipper’s system. However, this just generates a shipping label and record in > the system when the item hasn’t left the seller. You’ll see a shipment notice > with a tracking number but no tracking information. I hate this as some > suppliers like to claim an item as “shipped” when in reality it hasn’t left > their dock. > > I do know that FedEx does prioritize shipments in that during times of high > volume a shipment that is “regular” FedEx versus FedEx Home will take > priority, possibly bumping the “Home” service shipment off the truck to the > next day’s delivery. They’re the only carrier I know of that does this. > > And yes, Manfred, I experienced the “same day/next day maybe” stuff from > AutohausAZ twice. After calling them about it just to have them explain that > this was a “maybe” and not guaranteed unless I wanted to pay a premium for > it, I decided to take my business elsewhere. That being said, I still will, > on occasion, order little noncritical stuff from them like copper washers or > O rings that they sell the OEM versions for rather than buying them from the > dealer at greatly inflated prices. These are things I’m not in a hurry for > and just have sent via a slow boat (USPS first class mail). > > Again, I’ve ordered from FCP Euro many times now and their shipping is always > prompt. They use WorldPac for some stuff, so if it’s in a WorldPac warehouse > down this way it’s really quick. > > -D > > > > > > On May 14, 2019, at 8:05 AM, MG via Mercedes <mercedes@okiebenz.com > > <mailto:mercedes@okiebenz.com>> wrote: > > > > Didn't think about the flood problems. Though I see that Dan has had the > > same problem with shipping delay from them. I'll try FCP next time and see. > > > > Thanks! > > MG > > > > Rick Knoble via Mercedes wrote: > >> Curley sez: > >>> pretty much any ground shipment takes a week to >get delivered > >> My orders from FCPEURO are very prompt. I have always had issues with > >> shipping times from Autohaus AZ. For that matter, shipping from Harbor > >> Freight sucks also (FedEx ground from the West coast). > >>> I am pretty sure both oops and fedup hold ground >shipments so they are > >>> not delivered until 7 days >from shipment > >> Not the case with UPS and the last order from FCPEURO was FedEx and very > >> prompt also. I am East of the Mississippi, and it seems anything from the > >> West coast takes the slow ride to get here. I'm sure the flooding isn't > >> helping ship times either. BTW, Happy Birthday Manfred! > >> Rick > >> _______________________________________ > >> http://www.okiebenz.com <http://www.okiebenz.com/> > >> To search list archives http://www.okiebenz.com/archive/ > >> <http://www.okiebenz.com/archive/> > >> To Unsubscribe or change delivery options go to: > >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > >> <http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com> > > > > _______________________________________ > > http://www.okiebenz.com <http://www.okiebenz.com/> > > > > To search list archives http://www.okiebenz.com/archive/ > > <http://www.okiebenz.com/archive/> > > > > To Unsubscribe or change delivery options go to: > > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > <http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com> > > > > > > > _______________________________________ > http://www.okiebenz.com <http://www.okiebenz.com/> > > To search list archives http://www.okiebenz.com/archive/ > <http://www.okiebenz.com/archive/> > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > <http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com> > > > > -- > Jaime Kopchinski > http://www.jaimekop.com/ <http://www.jaimekop.com/> > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
