Kaleb,
Much like problem determination on a car, you need to provide more than "it 
failed for some reason".  Was it hardware, too little disk space, bad Win7 
product id, etc.  You have until Jan. 14 to upgrade using the free upgrade with 
a valid Win7 product ID.
Best Wishes,
Roger
Roger Hale
Dinnerware Classics, Inc.
Monroe, Ga.
770-267-0850
www.dinnerwareclassics.com
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