> How about billing the karen who actually caused this "incident" for costs
There are ALWAYS idiots. The real problem is the supposedly-trained staff allowing things to get this far. Just following the playbook? Anybody remember the movie "Die Hard"? -- Jim _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com