The dealer he took it to is full of morons. He appears to be a moron
too. Take it to another dealer, then another, then another and if it
can't be fixed invoke the Lemon Law and get a new truck
--FT
On 8/8/23 1:34 PM, Andrew Strasfogel via Mercedes wrote:
Technology is not always your friend. Boston Globe story.
Seven months ago, as he was driving home from a Christmas Eve party with
his wife and three small kids, Corey Morris was stunned to see the check
engine light come on.
At that point, Morris had owned his shiny new 2022 Chevy Suburban SUV for
less than six months.
Morris — driving with “butterflies” in his stomach — got his family home
safely on that wintry night. But he was annoyed, after paying $75,000 for
his vehicle.
Now, with the issue still unresolved months later, he faces the real
possibility that he won’t be able to drive it at all because his car can’t
pass inspection with the check engine light on.
After the light came on in December, Morris took his SUV back to MacMulkin
Chevy in Nashua, N.H. But MacMulkin told him it could do nothing until it
heard from GM on how to fix the problem. He waited for months, calling the
dealership constantly for updates. (Chevrolet is a subsidiary of GM.)
<https://www.bostonglobe.com/2023/06/21/business/check-is-mail-you-may-be-waiting-awhile-that-mass-save-rebate/?p1=Article_Inline_Related_Box>
When Morris later contacted GM directly, it was no better. They were
working on it, GM told him. We’ll get back to you.
When he brought his car in for inspection in June it was rejected, because
the check engine light was on. They slapped a rejection sticker on his
windshield and he was given 60 days to resolve the problem. Now, the 60
days are about up and the light is still on.
Unless he can somehow get an inspection waiver
<https://www.massinspectionstations.com/news/can-i-get-an-inspection-sticker-with-the-check-engine-light-is-on>
or
a fix, Morris’s expensive new SUV will soon be sitting idle in his driveway.
“It’s an unbelievable situation,” said Morris, 41, an engineer who lives in
North Reading. “For seven-plus months I’ve been begging for help. But the
dealership blamed GM, and GM has been of no help.”
As Morris wrote in one of his many emails to GM, “this situation is
seriously impacting my life. It is impacting my stress levels, my sleep and
all the hours of effort I am having to put into a situation that is not my
fault.”
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--FT
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