Maybe 20yr ago I was using a Milwaukee drill up on a ladder about 15ft to put 
in some screws when I hear what sounded like a gunshot right in my ear. I about 
fell off the ladder. The NiCad or NiMH battery had exploded. 

I got home and called Milwaukee and they sent another one immediately and 
wanted that one back. I then learned that there was a recall on these batteries 
because they would explode. I didn’t report it because they were good about it. 

I went through a bunch of those, they didn’t last long. The last ones were 
chinee I guess. I don’t think they’re available anymore so I have a nice tool 
with no power. I have a nice makita drill like that too and maybe a craftsman. 

--FT
Sent from iFōn

> On Aug 29, 2023, at 7:16 PM, dan penoff.com via Mercedes 
> <mercedes@okiebenz.com> wrote:
> 
> Good to know, sorry you’re getting ghosted.
> 
> Makes me glad I’ve got Milwaukee stuff. A little painful to buy, but well 
> worth it.
> 
> -D
> 
>> On Aug 29, 2023, at 3:03 PM, Buggered Benzmail via Mercedes 
>> <mercedes@okiebenz.com> wrote:
>> 
>> I bought a pair of power tools and batteries a coupla years ago from Home 
>> Depot mostly because the batteries had lifetime warranties. One battery went 
>> bad recently so I need to get a replacement. I had registered them back 
>> when. I was surprised they have both lasted this long. The tools have 
>> actually been great through a lot of use. 
>> 
>> Went to the website and signed in, there it all was, all the tools and 
>> batteries. There’s a link to a page to do a replacement that doesn’t work. 
>> There’s a chat link that replies they’re too busy. There’s a help number 
>> that i waited about 30min no response. There’s another number for 
>> replacement batteries that basically gets you in the same queue as the other 
>> number so I tried that and bailed after another 30min of “heavier than usual 
>> call volume.”. There’s a text message number same as the phone number that 
>> connects to a bot that wants an order number and understands nothing else. 
>> 
>> So no way to actually get a replacement. Great scam. HD want no part of 
>> dealing with it, they tell you to go through ridgid.
>> 
>> 
>> --FT
>> Sent from iFōn
>> _______________________________________
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> 
> _______________________________________
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> 
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> 
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