> <<Supposedly, and confirmed by Chuck, a call/email/visit to the Apple store > can net us interaction with fluent English speakers with good social skills > and real solutions. That's what I need.>> > I too have used the Genius desk (OK, it's a goofy term) several times, booking an appointment online in the morning for a PM time. My questions have been answered without regard for time spent and I've been given info and software on disk with no cost whatever.
Trying to even ask a question at CompUSA's service counter is to get the brushoff. The point is, without good service and technical backup, even the finest product is of no value. Which is why I drive a Mercedes. RLE
