Very nice. That's the way things should be taken care of. Mike
> On Wed, 4 Jul 2007 00:37:09 -0400, you wrote: > >>i've been having a terrible time lately with customer service. we >> changed > About 15 years ago I put new struts on Wife's Dodge 600. ( piece of > crap car that went about 200Kmi with very little work). I eyeballed > the alignment and took it to local Sears for final adjustments. > > 2 or 3 weeks later there is a clunk in Front. Jack up car, left front > upper strut bolt is loose, not tightened after front end alignment. I > call Sears with flame coming out my butt. > Young girl answers, can I speak to Manager? > I'm the service manager. Oh Crap. > I explain situation. > I'll have it towed in. > I ask if I can eyeball align and drive it in for faster service. > If you do that, you will be number one on the rack. > I get there, this little girl puts my car on a lift and tears my left > front suspension apart (Removes spindle!) in about 20 minutes. Checks > for damage, reassembles and hands off to another tech to do a > "Lifetime Alignment". > > Thats my story, I'm sticking to it! > > > -- > > Regards, > > Peter T. Arnold > > 2007 HHR, 2.4L/Auto, LT2, 12Kmi, No problems! > 1987 300SDL 280KMI Inherited by Grandson > 1995 F-250 PowerChoke 199Kmi > 1954 Metropolitan Convertible, Hanger Queen > Wife has a Cruizer, 80 Kmi, as reliable as an Ice Box, the car that is! > > _______________________________________ > http://www.okiebenz.com > For new parts see official list sponsor: http://www.buymbparts.com/ > For used parts email [EMAIL PROTECTED] > > To Unsubscribe or change delivery options go to: > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
