Having been in that industry a long time ago (for two different carriers
who essentially merged, though they keep seperate ICC numbers and have 
separate trucks), it entirely depends on the local affiliate. Some of them
are excellent, some of them are the only gig in town. We used to maintain
an unofficial list of agents that we wouldn't deal with for a job we sold.

Claims and liability are somewhat limited due to laws and waivers and such, 
and since nobody has mentioned it.... There are generally three types of 
coverage that movers have as options:
  - full replacement cost coverage (the item is repaired up to the replacement
    cost, or is replaced).
  - actual cash value coverage (which is a misnomer - it takes into account the
    age of the item and its original purchase price, and is aggressively 
    depreciated)
  - whatever they give you for free (the above two cost money), which really
    is quite limited

There is generally a deductible option as well to knock down the price of 
the coverage. Mind you, it's not INSURANCE, it's really quite different.

It's been many years since I worked in that industry. Parts of it were fun,
other parts I don't miss at all.

Seriously, the best way to move is to sell everything, and buy new at your
new house, if the move is over a long distance. By getting rid of the big
furniture, you knock the cost of the move way down, and the little stuff in
boxes, and small appliances that are easy to move you can put on a uhaul 
or in a truck yourself.

On Fri, Aug 24, 2007 at 02:23:35PM -0400, LarryT wrote:
> You hit the nail on the head when you said <<depended on who the local 
> affiliate sent >>
> 
> That's the only realistic difference between most movers.  The big trucks 
> are regulated by FCC so there will be little difference in prices and 
> policies. Mostly the local people on temp hire will pack and load your 
> precious stuff and they couldn't care less..
> 
> Sorry - that's the way it is.  We were moved 10 times in 15 years and it was 
> always paid for by my employer and it was always the same - frustrating.

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