Not sure how, but the neighbor lady has a chrysler car that rid  
itself of paint.  She had the dealer repaint the car in a really ugly  
green.  The original paint lasted about a year, the new paint has  
been going strong for five years.


clay

On 11 Dec 2007, at 07:58, Rich Thomas wrote:

> Take them to small claims court, they will probably roll over as  
> hiring
> a lawyer to deal with this will likely cost them more than just paying
> out.  Even if they do fight it, you will probably still win.  SCC is a
> PITA but can be kinda fun if you have something else to do while  
> waiting
> for your case to come up.
>
> --R
>
> Mitch Haley wrote:
>> Tom Hargrave wrote:
>>
>>> Mitch asked: "Does anybody have a workable strategy for getting  
>>> Chrysler to
>>> honor a lifetime warranty without suing them?".
>>>
>>> Now that's a loaded question, since the Chrysler lifetime  
>>> warranty has not
>>> been out long enough for any of the vehicles to go past a  
>>> standard warranty.
>>>
>>
>> I bought a Plymouth new in 1989 with Chrysler Mastershield  
>> rustproofing,
>> lifetime warranty on rust through, limited to $2000, must be  
>> inspected
>> every two years.
>>
>> Selling dealer kept telling me, since about 1995, not rusted  
>> through yet,
>> nothing we can do. Then that dealer closed, and in 1999, another  
>> dealer
>> told me "gee, what a mess, this should have been fixed years ago". He
>> suggested that maybe I should buy another new car and they'd work  
>> with
>> me on the price. I made five phone calls and two more visits to that
>> dealer over a three month period, every time to be told "I haven't
>> had a chance to talk to my DSM about this yet".
>> 2001, same dealer, different manager. Refused to even give me written
>> evidence that I brought the car in for inspection. I do have a  
>> tape of
>> me asking for it. Said he'd contact his district service manager, did
>> nothing.
>> 2003, same dealer, body shop manager #3: Also refused to give me
>> confirmation that I brought the car in for inspection as required,
>> and I have a tape of this guy telling me not to expect anything,
>> because "Chrysler doesn't like to honor its warranties".
>> I could go on, but you get the picture. So don't go telling me that I
>> don't know what I'm  talking about.
>>
>> Chrysler is a criminal organization that intentionally refuses to pay
>> valid warranty claims. There, did I phrase it plainly enough that  
>> time?
>>
>> I repeat, how do I get them to pay the $2000 they owe me, without  
>> taking
>> them to court (an action which is long overdue and I am fully  
>> willing to
>> take)?
>> Mitch.
>>
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