Hi List,
I am new to meteorite collecting and would like to relate the following:
I would like to commend two of the members of the meteorite list.
As you know awhile back, the list was rampant with talk of "lost in the mail" meteorites.
Although I didn't write, I had a really bad Christmastime problem of not receiving 2 shipments.
The first was from Michael Cottingham. I purchased a number of meteorites thru his 1/2 price
sale of 12/6/04. Well, close to Christmas, I had not received the meteorites but thought it could
just be slow mail what with the Christmas mail rush, so I finally emailed Michael asking when he
had mailed my package. Michael emailed me the shipment date and that it was sent priority mail.
I checked with the Post Office regarding lost/possibly stolen mail. They said that since there was
no delivery confirmation, certification or insurance, there was nothing they could do and sent
me to the local Police. The Police laughed and said they could do nothing, it was a Federal problem.
Back to the Post Office for more runaround. NOTE: Be sure to at least get a delivery confirmation
since this will let the Post Office track your item. If your item is over a certain amount (whatever you
consider high enough) you should either insure, certify, or register (the safest way).
To make a long story short... I never received this package, but like the true gentleman he is,
Michael gave me the option of my money back or credit for the meteorites
(which he definitely did not have to do) and last week I purchased new meteorites
using the credit from the lost ones. These arrived yesterday. They are all wonderful.
The second item was purchased at about the same time from Mark Bostick. After several emails, and still no book, Mark, without my asking, sent me
a replacement (again, something he did not have to do).
It arrived within a few days. Great book.
My sincere thanks and know that I will continue to buy from you, Michael, and you, Mark.
Kathy Wallace
P.S.
Since I am giving praise, I want to express my thanks to Rob Elliot of Fernlea Meteorites, who
(at his own expense) sent me my order by Federal Express so it would arrive by Christmas and Impactika - Anne Black who was so very helpful with TX meteorites for my husband's Christmas present.
THANKS to all of you.
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