-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, May 14, 2003 11:05 AM To: [EMAIL PROTECTED] Subject: Re: [mfg-smartcam] Freeze!!!!
-----Original Message----- From: Todd Bailey [mailto:[EMAIL PROTECTED] Sent: Monday, May 05, 2003 4:23 PM To: [EMAIL PROTECTED] Subject: [mfg-smartcam] Answer to at least one compatibility problem.. Smartcam & MSOffice XP I found this list as an archive on the net. I was looking for help with a problem I was having when we upgraded our computer. We were having an auto save lockup problem just like the one another user was having. After trying a couple of the recommendations I saw in the archive, and almost giving up, I found the answer to my problem and that of the other user. I just subscribed to this list so we have been emailing back and forth. Here is what I sent him and it worked for both of us. Hope this helps anybody having problems, if you have Microsoft Office XP on your computer, this is probably it.... Ok, I can't tell by the screen shot if you have Office XP or not, but it looks like you have some version of office installed. Check for the following, do a ctrl-alt-del and when the window pops up click "Task Manager". Now if win 2000 is like XP there will be a tab that says "processes" or something like that. Look at all the processes that are running, if you see CTFMON.EXE, highlight it and end that process. Make sure your Outlook is open to give that program a chance to load. If it was there and you ended that process, restart smartcam and see if it still locks up. This fixed mine as far as I know, I've been off for 3 days. If this fixed your problem I can send you Microsoft's instructions on how to disable that process, it isn't really needed. If this didn't help, this is what I did to find this fix. I started the computer and opened what I know I usually have open when I have problems. I then ended processes until I found the one that was causing problems. Of course this won't help if you have a hardware problem, but it won't hurt to try. If you have MS Office XP running, there is a good chance that this ctfmon.exe process is messing you up. And this is Microsoft's procedure to disable this feature... Can I Remove the Ctfmon.exe File? Removing the Ctfmon.exe might cause problematic behavior in your Office XP programs, so removing it is not recommended. To prevent Ctfmon.exe from running, follow these steps. Step 1: Uninstall Alternative User Input To uninstall the alternative user input feature, set the installation state to Not Available in Office XP Setup. Microsoft Windows Millennium Edition (Me), Microsoft Windows 98, or Microsoft Windows NT 4.0: 1. Quit all Office programs. 2. Click Start, point to Settings, and then click Control Panel. 3. In Control Panel, double-click Add/Remove Programs. 4. On the Install/Uninstall tab, click to select Microsoft Office XP product, where Office XP product is the name of the specific Office product being used. If you are using a standalone version of one of the Office programs, click to select the appropriate product in the list. Click Add/Remove. 5. In the Maintenance Mode Options dialog box, select Add or Remove Features, and then click Next. This displays the Choose installation options for all Office applications and tools dialog box. 6. Click the plus sign (+) next to Office Shared Features to expand it. 7. Click the icon next to Alternative User Input, and then select Not Available. 8. Click Update. NOTE: If you have multiple Office XP products installed, for example, Office XP Professional and Publisher 2002, you must repeat the preceding steps for each installed product. Microsoft Windows 2000 and Microsoft Windows XP: 1. Quit all Office programs. 2. Click Start, point to Settings, and then click Control Panel. NOTE: In Windows XP, click Start and then click Control Panel. 3. In Control Panel, double-click Add/Remove Programs.NOTE: In Windows XP, click Add or Remove Programs. 4. In the Currently installed programs list, click to select Microsoft Office XP product, where Office XP product is the name of the specific Office product being used. If you are using a standalone version of one of the Office programs, click to select the appropriate product in the list. Click Change. 5. In the Maintenance Mode Options dialog box, select Add or Remove Features, and then click Next. This displays the Choose installation options for all Office applications and tools dialog box. 6. Click the plus sign (+) next to Office Shared Features to expand it. 7. Click the icon next to Alternative User Input, and then select Not Available. 8. Click Update. NOTE: If you have multiple Office XP products installed, for example, Office XP Professional and Publisher 2002, you must repeat the preceding steps for each installed product. Step 2: Remove Alternative User Input Services from Text Services 1. Click Start, point to Settings, and then click Control Panel. 2. In the Control Panel, double-click Text Services.NOTE: In Windows XP, click Date, Time, Language, and Regional Options, and then click Regional and Language Options. On the Languages tab, click Details. 3. Under Installed Services, select each input item that is listed, and then click Remove to remove the item. All items must be removed, one by one, except the following input service: English (United States)- default Keyboard United States 101 Step 3: Run Regsvr32 /U on the Msimtf.dll and Msctf.dll Files 1. Click Start and then click Run. 2. In the Run dialog box, type the following command: Regsvr32.exe /u msimtf.dll 3. Click OK. 4. Repeat steps 1 through 3 for the Msctf.dll file. For additional information about how to remove CTFMon.exe, click the article number below to view the article in the Microsoft Knowledge Base: 313176 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;313176> Programs May Start, Quit, Lose, and Gain Focus Randomly ====================================================================== To find out more about this mailing list including how to unsubscribe, send the message "info mfg-smartcam" to [EMAIL PROTECTED] ====================================================================== This email and any files transmitted with it from The Charles Machine Works, Inc. are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the sender. 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