19-Aug-2013

MUMBAI : Psychiatrist Harish Shetty recalls a few cases he treated that would 
have been nipped in the bud had there been a organisational counsellor at the 
patient's office

Every office needs a counsellor, just like every educational institute does. 
Among the many issues that rise, are a few common situations may emerge:

Office fears

Case 1: A Vasudev, an efficient employee found himself faltering and not 
meeting deadlines. He suddenly went on leave and 
 sent false medical certificates that proved that he had malaria. The reason - 
he feared his new boss who had a tendency of humiliating his juniors in public. 
As he recovered with sessions, he responded effectively to his new boss. 
Regaining his composure, he found a better job. In his exit interview, he 
suggested to the HR that a counsellor within the office would have been a great 
help. Emotional pain caused by a boss, and increased work load can be addressed 
early by a mental health counsellor at work.

Case 2: S Sharbani was very irritable at her workplace. She took a break to go 
on a pilgrimage and a holiday abroad in vain. Troubled by incessant negative 
thoughts, she was emotionally paralysed. Disinterested in her work, she felt 
hopeless, cried often and slept less. She was diagnosed with clinical 
depression and required immediate treatment. An office counsellor could have 
helped her recover faster.

Building family bonds

Case 1: When R Tony shared with his office counselor his wife's remarks on how 
he spoke like a parrot and that he hardly spoke to her, the issue was taken up 
seriously. His thoughts were stagnant and he was bored. After a few sessions, 
Tony was delighted that his marriage was working again.

Case 2: M Sanzgiri was clueless about her only daughter's refusal to attend 
school that resulted in a lot of absenteeism at office. An early consultation 
led to instant diagnosis of school phobia and faster recovery. In cases like 
these, an office counsellor helps improve emotional contact time with the 
family.

Saving lives

Case 1: S Sadhu wanted to commit suicide when he realised that his girlfriend 
was dating another man. The office counsellor provided him emergency 
counselling and linked him with a mental health helpline too.

Case 2: A Norma almost hanged herself and was saved thanks to a counsellor who 
alerted the office after identifying signs of a probable suicide attempt via 
her colleagues. The office bridges the gap and shrinks the time between the 
onset of distress and early help.

Help at hand

With the help of a supportive management and via periodical workshops on 
emotional hygiene, anger management, parenting tips, and mood management are a 
few topics, counsellors at the workplace can enhance attendance, reduce 
attrition rates, identify emotional crisis at an early stage. Post appraisal, 
they can also counsel dissatisfied employees to accept the situation and assist 
growth. Conflict resolution and enhancing effective communication are other 
issues that can be addressed by the counsellor.

http://timesofindia.indiatimes.com/life-style/relationships/work/Every-office-needs-a-counsellor/articleshow/21911656.cms

*Names have been changed to protect identities

(The writer is a senior psychiatrist based in Mumbai)


                                          

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