Chris, Al

On the phone, so a short reply.

Yes, I am considering the wrt54 model as a replacement unit. The net gear
unit worked but was unreliable.

For the money they want to talk to me, I can get a new unit and a year of
support as well!

Thanks. I'll try a reset first, then probably go for a new one regardless.

Did consider pinging Alex too :-)

JC

Eschew obfuscation
On Nov 27, 2012 8:49 PM, "Chris Knadle" <[email protected]> wrote:

> Hey, Jack.
>
> On Tuesday, November 27, 2012 13:47:03, Jack Chastain wrote:
> > I have a Netgear WGR614v10 I purchased about 2 years ago. It is connected
> > as an extension of my main network with the main router being my FiOS
> WiFi
> > unit in my office. Two years ago, I had Tech Support assistance to set it
> > up as an extension and it seemed to work well.
> >
> > Today (and probably for at least a year or so now), the unit indicates it
> > has a WiFi section active (on front panel) but I do not have a signal
> > present. I used WiFi Analyzer on my phone to check. My main office signal
> > is present at -90+ db but other than a few other neighborhood signals,
> > nothing is there.
> >
> > I apparently cannot access the router either. I removed all other network
> > cables leaving only the Linux system it is normally supporting via wired
> > conenction. I rebooted everything - I cannot access the router. I used
> both
> > 192.168.1.1 and 192.168.1.100. Without the supporting FiOS router though,
> > the Linux system does not see any network at all and obtains no address
> > itself. (I pretty much expected this as the Netgear was set up to be
> > an extension, so it can only get an address from the FiOS system).
>
> This makes it sound like this is a hardware issue that's more than simply a
> transmitter not working -- sounds like the router just plain crapped.
>
> > Now the FUN part - I called Netgear - I am PRETTY sure the guy was simply
> > mis-speaking, but his words were "The reason your WiFi does not work is
> > that your Tech Support contract has expired". I have no real issue paying
> > for a tech support call, but I can't believe that the function of the
> WiFi
> > signal is TIED to the contract - can this be at all real?
>
> That's a very interesting bold claim, and I really doubt it.  Sounds more
> like
> a sales pitch, and one that I doubt is legal.
>
> > A 6 month contract was twice the amount I paid for the silly thing too.
> > Screw that - I will buy a new device for that.
>
> A standard recommendation would be a Linksys WRT54GL which goes for $50 and
> can be loaded with DD-WRT if you want.  You might want to ping Alex Swehla
> about this too, being that he gave the "Pimp My Network" talk on this exact
> subject back in August.  ;-)
>
>    http://mhvlug.org/meetings/2012/pimp-my-network
>
> > So - I thought I would pop it out to the folks who know the most about
> > these things. Anyone ever played with one of these? I am about to do a
> full
> > factory reset on it and try to start over, at least trying to get into
> the
> > router itself, but I recall having a pretty tough time initially, so I
> > figured I would ask first.
>
> Not familiar with the particular device; resetting to factory defaults
> sounds
> like a reasonable thing to try.
>
>
>   -- Chris
>
> --
> Chris Knadle
> [email protected]
> _______________________________________________
> Mid-Hudson Valley Linux Users Group                  http://mhvlug.org
> http://mhvlug.org/cgi-bin/mailman/listinfo/mhvlug
>
> Upcoming Meetings (6pm - 8pm)                         Vassar College
>   Dec 5 - SysAdmin Panel
>   Jan 9 - High Performance Computing
>   Feb 6 - Raspberry Pi
>
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