wow rob, looks like you're alienating fellow Miamians.

my penny's worth is that buyers ought to expect the seller to be at least
mildly helpful to someone wishing to purchase and use their software.

That Holger is finding it difficult to devote the time is not surprising,
but is a shame.

Mark B

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rob Little
Sent: 7 February 2001 13:39
To: [EMAIL PROTECTED]
Subject: [Miami] Re: Miami Reg


"MiRRoRMaN" <[EMAIL PROTECTED]> wrote:


> And you call that spoiled?

Chris' choice of words was perfect if you ask me. You're acting exactly like
a spoilt brat.

> It's like going to the bakery 8 am in the morning
> and the bread is allready gone!

Hm. You know I thought it was just like watching a brown BMW zoom past on
the motorway late one summer's evening after you've been for a nice nude
swim in the local river. What the f*** are you on about??


> This aint russia buddy, software should be
> gotten FAST, it's what we invented the internet for!

Yeah, sure. That's exactly what it was invented for. Cut the crap and stop
exaggerating.

> Lord knows I know, because I'm a software developer myself. If I pull a
> stunt like that on my customers I lose about half my clients.

If you were in anything like a comparable position then you'd know that you
get what you pay for. In the case of Miami and MiamiDX that's actually a
lot, but it doesn't entitle you to expect to be able to phone Holger up when
you like and say "oi! I can't get this to work - sort it out!"

Still, it's nice to know that you're SO much better than Holger. Have a gold
star. Try a bit harder and you might get a pat on the head.

> Now try thinking like that in a small company is probably more in the line
> of what you ment!

Not at all. It's pretty normal for software to have little or no support as
standard. You don't exactly get much support from companies like Microsoft,
Sun, etc. unless you pay for it...


Rob


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