*Hi, *
**
*Please send the resumes to [email protected] ASAP. thank you...!*
* *

*** NEED 3 BUSINESS REFERENCES WITH SUBMITTAL ** *

* *

*Need: TIERS Instructional Developer & Trainer *

*Loc:  Austin, Texas
Duration:  3+ months
Inclusive Rate:  Competitive as possible*

*WORKER SKILLS AND QUALIFICATIONS*
Experience in working with business area staff in identifying and
documenting TIERS processes in support of end users. This experience must
include identifying clues and issues to alert TIERS end users on properly
navigating the application, issues that are in-progress to minimize help
desk notification duplication and advise end users when an anticipated fix
or resolution will be made.  Worker will need to have experience in
organizing large amounts of information in a manner that is easily
navigated, written in plain language and published timely for end user
support of the TIERS application is required. Experience must also include
creating “Wizards” that guide end users through using each logical unit of
work in TIERS.  Ability to understand Texas Work policy and link from
appropriate Wizard is also required.  Experience in the use of TIERS to
determine the page and field level help documentation for the application is
critical.  Experience with creating and coordinating Contingency Processing
Methods (CPM’s) for testing, posting and retirement as necessary ands
substantial skills in writing training materials is required.

   1. *WORKER SKILLS AND QUALIFICATIONS*



*        Minimum Requirements:*

Years

Skills/Experience

6

Experience working with business area staff in identifying and documenting
on-line help in support of end users for the TIERS application

6

Experience in creating “Wizards” that guide end users through using each
logical unit of work within the TIERS application

6

Experience creating and coordinating Contingency Processing Methods (CPM’s)
for testing, posting and retirement

6

Experience  writing training materials

6

Working knowledge of HHSC Texas Works policy and procedures


*        *
*            Preferences:*

Years

Skills/Experience

4

Experience with the HHSC IEE/TIERS automation effort

4

Experience working with HHSC agencies





Linda Monalisa

Aim Computer Consulting

N. Laurel Park Drive,

Suite #513,

Livonia, MI-48152

Phone:  734-591-3562 Extn.1+172

Fax: 734-418-2603

*[email protected]* <[email protected]>**

*www.aim-cc.com* <http://www.aim-cc.com/>**



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