Jack, Or how about C Suite bonuses based on putting the smiling passenger and their bags on the destination curb within 30 minutes of scheduled arrival. The initial target should be 50%, increasing to 85% within 5 years. Airlines should measure and reward this, since this is what airlines are selling. Michael xxxxxxxxxxxxxxxxxxxxx R. Michael Baiada cell - (303) 521-6047 <mailto:[email protected]> [email protected] From: Jack Keady via Mifnet <[email protected]> Sent: Thursday, August 7, 2025 15:27 To: [email protected] Cc: Jack Keady <[email protected]> Subject: [Mifnet 🛰 73548] Re: UA major glitch How's this for an idea Mike - tie c level pay and bonuses to on time performance. Of course ATC and weather will become even bigger excuses JK On Thu, Aug 7, 2025 at 12:11 PM ATHGroup--- via Mifnet <[email protected] <mailto:[email protected]> > wrote: Jack, As I sat for 2 hours on the taxiway at ORD during United’s recent computer outage (UA 1776, Aug 6th), I realized that United’s marketing line of “Good leads the Way” is not close to good enough. Airlines can no longer afford to deliver 30% of their customers late (A0). United’s marketing should be “Great leads the way” with an 85% on time zero arrival (A0), more than a %5 CO2 reduction, less than a 3% day to day A0 Standard Deviation, all while reducing scheduled block/gate time by an average of 8-minute per flight and dramatically increasing their profit margins. “Good enough is not good enough if you can do better. And better is not good enough if it can be best.” (Rick Rigsby's <https://www.youtube.com/watch?v=s-bH9DaNQnU> ) Michael xxxxxxxxxxxxxxxxxxxxx R. Michael Baiada cell - (303) 521-6047 <mailto:[email protected]> [email protected] From: Jack Keady via Mifnet <[email protected] <mailto:[email protected]> > Sent: Thursday, August 7, 2025 14:21 To: David Wardell via Mifnet <[email protected] <mailto:[email protected]> > Cc: Jack Keady <[email protected] <mailto:[email protected]> > Subject: [Mifnet 🛰 73545] UA major glitch keady - maybe AI can eliminate these events
More than 1,000 United Airlines flights delayed in the US due to technology problem A technology issue prompted United Airlines to ground planes at major U.S. airports Wednesday and more than 1,000 flights were delayed. The impacted system, called Unimatic, houses flight information that is fed to other systems including those that calculate weight and balance and track flight times, according to United. It’s not clear what caused the problem, which was resolved late Wednesday, though some service disruptions continued into Thursday. <https://ytezitcab.cc.rs6.net/tn.jsp?f=001E3vPf_2h7jHnj3ZatFlQkzNAg-ueOeEBwrhfHMdakwtCLVSwpZEwLPdYBUwI16--mReGT8GdgJx_JJgs3lmm8vXQ4WaEy3812Ac505rL7B3-nBNdiJQTeCJbi4fStEt2cAUC46ttzo3JSxXz4hZwYtCRaLBdPiXBhfofVfoAcMQB8eLsQmiPpe8pprK9ZFj3SwdCbRa6ixZ6h6ZfoFdWsJbKho0IvrADPwx0Wq11uDohvdwStpGEnD2fRoUgGHI1Wuj9Ar_GDc6CAN1xBLhePiXKmYjCry5TMhxBMbK11Cw=&c=6bGxx3_gU8mJNuM8yeeXetCwvy0STqAgnY4szauhO9j5lUlGdr540w==&ch=qZBrHpAgPUtCANx8fhLf01mrlj7x0YFNi6KFmcT1JOEhiu2schnT_A==> Jack Brook & Lisa Baumann/Associated Press <https://ytezitcab.cc.rs6.net/tn.jsp?f=001E3vPf_2h7jHnj3ZatFlQkzNAg-ueOeEBwrhfHMdakwtCLVSwpZEwLPdYBUwI16--grqa-47TbFM8v7ZiZV8ess0rL79szeyrucpulADKoILNz-rH-JSHFd5y4rbff5-x6aEqSdc3R7wmGDt7-4VGgBiLNAymYrucLRM5N9aAbhcYxNl_4ffcpeI09pdpo3ECkfPQDhL_vlGGjQrknKkDD1x5zLgjGEb263lWPNI6eG7o2-7OCDV26qVzTQ9m4Fs8iKL0KMMS1iCozegt-TXXXb4lPKt5-7Dc7BAw_4k6azN7awvkmycSHit81xBlLR7taBxJJ2cHBTk=&c=6bGxx3_gU8mJNuM8yeeXetCwvy0STqAgnY4szauhO9j5lUlGdr540w==&ch=qZBrHpAgPUtCANx8fhLf01mrlj7x0YFNi6KFmcT1JOEhiu2schnT_A==> Alison SIder/Wall Street Journal
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