Someone, somewhere, using local-think, is sure that 'they saved the company money', meeting the 'not a dollar more' mantra, while driving a ZERO-ZERO Value outcome:

 * Customer Value of Time - ZERO
 * Airline Value of On-Time - ZERO

- RWM


On 12/16/2025 10:59 AM, ERIC Smith via Mifnet wrote:
This morning AA 1853 DCA-LAS was delayed from its normal departure time of 0700 to 0845.

A few minutes before 0500 AA 1853 dropped into open time. At 0500 my phone alerted me to an open trip to depart at 0700, which means show time at DCA would be 0600. Before 0605 I had entered a ballot in the computer to fly this leg to LAS and DH back to DCA the next day. Additionally I texted crew scheduling and told them that I live 15 minutes from DCA and the flight would leave on time if I were to get it.  If there had been reserves to cover the trip it would have been filled in a couple of minutes, but it was still languishing in open time past 0515. Obviously there were no reserves to cover it at the scheduled time.

It would have cost AA some money to give it to me. AA would have paid me at time and a half for two days. The 10.5 hour trip would have paid me 15.45 hours. More minutes pass and the trip is still open. At around 0645 the flight has been delayed until 0845 so that crew scheduling could have a reserve CA cover it.

I don't want to hear another word about "Right Start" flights or on time departures again.

Eric

On Monday, December 15, 2025 at 06:14:36 AM EST, Dan Solon via Mifnet <[email protected]> wrote:


Reminder of a time when AA was well managed, had strong customer base in NYC and LAX, and was a respected competitor.

Daniel Solon
Ex-AAer from the earliest days of the 707, CV-990, 727, and Electra

On Mon, Dec 15, 2025 at 4:00 AM Jack Keady via Mifnet <[email protected]> wrote:

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