Since all my CPE are in router mode and on private non-routable addresses,
I dont understand how his CPE IP can be spoofed.

On Fri, Oct 3, 2014 at 10:59 PM, Grand Avenue Broadband <
grandav...@grandavebb.com> wrote:

> Smurf attack is someone spoofing a victim's source address in a broadcast
> packet so as to have everybody on the network gang-bang him with
> responses.  The guy who has all the traffic is the victim, not the perp.
>
> When your Netgear router reports that the packets are coming "from"
> 10.10.45.103, you first need to know whether the address it is reporting is
> the spoofed address (victim) or the actual address (perp).  If it's the
> victim, the Netgear isn't telling you what you need to know to stop the
> abuse.
>
> Best option is to configure your router to turn off forwarding of directed
> broadcasts (https://www.nordu.net/articles/smurf.html).
>
> On Oct 3, 2014, at 7:38 PM, RickG <rgunder...@gmail.com> wrote:
>
> > I've got a customer complaining about intermittent speed issues and short
> > cut off's on his connection. My MT box shows he has a high connection
> rate.
> > I also noticed in the logs on my Netgear router that his IP shows with
> the
> > following message: [DoS attack: Smurf] attack packets in last 20 sec from
> > ip [10.10.45.103], Friday, Oct 03,2014 16:05:51
> > I assume he has a virus but he says he has run virus scans on all his
> > computers and devices. I'm not sure what to tell him next. Any ideas?
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-- 
-RickG KyWiFi
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