Hi,

I'm using Mimedefang & Spamassassin. One of my users seems to have problems sending mail through my mail server quite often. He gets this error message:

An unknown error has occurred. Subject '', Account: 'mail.jellico.com', Server: '63.162.128.2', Protocol: SMTP, Server Response: '554 5.7.1 Suspected spam - blocked Please contact Netlink 2000, Inc.', Port: 25, Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC6F

The Suspected spam - blocked Please contact Netlink 2000, Inc. comes diorectly from my /etc/mail/mimedefang-filter:

if ($hits > 6.0) {
return action_bounce("Suspected spam - blocked Please contact Netlink 2000, Inc.");


The e-mail never leaves the Outbox of his Outlook Express.

In my maillog I get this:

Apr 4 15:17:37 Raydeus-Dee sendmail[29980]: j34JHYZu029980: from=<[EMAIL PROTECTED]>, size=6014, class=0, nrcpts=1, msgid=<[EMAIL PROTECTED]>, proto=SMTP, daemon=MTA, relay=0-1pool63-63.nas2.danville1.ky.us.da.qwest.net [65.135.63.63]
Apr 4 15:17:37 Raydeus-Dee mimedefang.pl[25665]: filter: j34JHYZu029980: bounce=1
Apr 4 15:17:37 Raydeus-Dee mimedefang[29981]: j34JHYZu029980: Bouncing because filter instructed us to
Apr 4 15:17:37 Raydeus-Dee sendmail[29980]: j34JHYZu029980: to=<[EMAIL PROTECTED]>, delay=00:00:03, pri=30532, stat=Suspected spam - blocked Please contact Netlink 2000, Inc.


According to my user, this e-mail consists of just a jpg image in the body of the email (and when I had him send the mail using a different mail server without mimedefang/spamassassin and CC a copy of it to me so I could take a look at it, sure enough that is what I got).

Is there any way I can figure out WHY mimedefang is rejecting this e-mail so I can tell my user what he can change to keep this from happening again?

Thanks,

Lisa Casey





--
No virus found in this outgoing message.
Checked by AVG Anti-Virus.
Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/2005

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