Although email quite often is comparable to instant messaging, email was
not
designed to be instant. Hence delays can and will happen.
Yes, but when the delays are in your control to mitigate, you better be able
to CYA when an important email is delayed. I've had people upset that email
was delayed for 30 seconds so perhaps I'm just avoiding what I see as an
unavoidable argument.
Regards,
KAM
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