> Which is why I now know MORE about air-conditioners than most of the > technicians who come here. > > The phrase, and everything you said, is all excuses for the vendors.
I bet that the air-conditoner technicians believe that "Air-conditioner maintainance is a process". Which is why they can never do a proper job. It is a cop-out when they say it, it is a cop-out when a unix vendor says it, and it is a copout whenever ANYONE SAYS IT.
