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February 10, 2015 


Chasing Protocol 


Early in January, store manager Don Watson chased a thief who had fled an 
Alabama Walmart with over $1,000 worth of goods. With the help of security 
personnel at a nearby apartment complex, he stopped the culprit, getting a 
punch in the nose for his trouble. 

A month later, Watson got a second, figurative punch in the nose: he was fired 
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 . For violating protocol. 

  <http://thisiscommonsense.com/images/blueWALMART.png> Walmart thinks he 
should have stayed put, sticking to the rules rather than sticking his neck 
out. 

"I thought I was protecting the company," he says. 

I can understand a policy requiring employees to avoid unnecessary risks; it's 
motivated by the desire to prevent lawsuits and prevent harm to employees. But 
to fire the man for violating this policy in the heat of the moment and acting 
heroically -- especially when they've asked him to keep theft down? Come on. 

That's just wrong. 

Higher-ups could instead have taken Watson aside, reiterated the what and why 
of the fine print, and advised him that although they appreciate his actions, 
he must stay put if something similar happens. They didn't. 

So, what statement is Walmart making by firing Mr. Watson? What is the company 
saying to other employees, customers, and, for that matter, potential thieves? 

It's not just "we care about the lives of our employees," but also "we have no 
sense of proportion" and "we discount courage and initiative in the defense of 
our property." 

The store can still make this right, though. 

Re-hire the guy. At least. 

This is Common Sense. I'm Paul Jacob. 

Comment on this episode 
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Today


On Feb. 10, 1967, the 25th Amendment to the U.S. Constitution, setting the 
process for presidential succession, was ratified by Nevada, the necessary 38th 
state to do so. 


Thought


  <http://thisiscommonsense.com/wp-content/uploads/2011/12/ThomasPaine.jpg> He 
that would make his own liberty secure, must guard even his enemy from 
oppression; for if he violates this duty, he establishes a precedent that will 
reach to himself. 
— Thomas Paine 


Video


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