Thanks a Lot Ramon, will have a look at the ones you suggested. Andrew
Ramon Casha wrote: > At Megabyte we're using Trac internally and Mantis for clients. Trac > is great but it seems more geared towards open source projects where > it doesn't really matter who sees which tickets. Mantis can be > configured so that issues are automatically hidden, which is needed > for some of our projects. Mantis is in PHP, and Trac is in Python. I > also used to use Scarab - which is very good in customisations, and is > in Java. But its upgrade process was a bit flaky. > > Ramon > > 2008/6/2 Andrew <[EMAIL PROTECTED]>: >> Any suggestions for a good Support Ticket System? I tested OTRS & was >> going to try osTicket too. I need to evaluate some products to replace >> the current Deerfield Mailflow setup we have and was thinking maybe to >> go for something based on linux and if possible free. >> >> Thks >> >> Andrew >> >> _______________________________________________ >> MLUG-list mailing list >> [email protected] >> http://linux.org.mt/cgi-bin/mailman/listinfo/mlug-list > > > > -- > Ramon Casha _______________________________________________ MLUG-list mailing list [email protected] http://linux.org.mt/cgi-bin/mailman/listinfo/mlug-list
