Hi, I have the same problem, although I did not have it before, I thin it started when my ISP changed my router.
All my settings on mobile app and on desktop app are the same but now I have message "Sync server NOT running". Is there any solution found for this problem? Best Regards, Filip Dana četvrtak, 3. svibnja 2018. u 11:41:02 UTC+2, korisnik Peter Bienstman napisao je: > Not really, as it all depends very much on the type of router and firewall, > the ports that your ISP blocks when leaving your network, > etc… > > > > Peter > > > > From: [email protected] <[email protected]> > On Behalf Of Stuart Bisset > > Sent: 03 May 2018 10:12 > > To: [email protected] > > Subject: Re: [mnemosyne-proj-users] Sync server NOT running > > > > > > > > do you have any help files for setting up routers and firewalls to work > properly with mnemosyne sync? > > > S > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Stuart Bisset > > > > Director > > > > > [m]: > 07968 196258 > > > > > [e]: > [email protected] > > > > > [w]: www.insightmodelling.co.uk > > > > > > > > > > > > > > > > > > > > > > Insight Financial Modelling Ltd is a Company registered in Scotland, > Registered number SC371434. > > > > > Registered office: > Summit House, 4-5 Mitchell Street, Edinburgh, EH6 7BD. > > > > > Business correspondence should be addressed to: 2 Marine Terrace, Gullane, > East Lothian, EH31 2AY > > > > > > > > > > > This email is confidential and may be legally privileged. It is intended > solely for the addressee. Access to this email by anyone else is unauthorised. > If you are not the addressee or an intended recipient or have not agreed > with us the terms on which you are receiving this email any disclosure, > copying, distribution or any action taken or omitted to be taken in reliance > on the contents of this email or its > attachments, is at your own risk, prohibited and may be unlawful, and to the > fullest extent permitted by law Insight Financial Modelling Ltd accepts no > responsibility or liability to you. Please notify > [email protected] immediately by e-mail if you have received > this e-mail by mistake and delete this e-mail from your system. When > addressed to our clients any opinions > or advice contained in this email or its attachments are subject to the > terms and conditions expressed in the governing Insight Financial Modelling > Ltd client engagement letter. > > > > > > > > > > > > > > > > On 3 May 2018 at 08:52, Peter Bienstman <[email protected]> wrote: > > > > > > > Sure, any type of firewall or router can interfere with the connection, so > make sure they are all set > up properly. > > > > Cheers, > > > > Peter > > > > From: > [email protected] <[email protected]> > On Behalf Of Stuart Bisset > > Sent: 03 May 2018 09:47 > > > > > > > > To: > [email protected] > > Subject: Re: [mnemosyne-proj-users] Sync server NOT running > > > > > > > > > > > > > > > > Hi Peter > > > Thanks, yes, I have tried all of that. The message is indeed a time-out > message as you say. I ensured that I was on the same network. And ensured > the IP address and port were correct. > Also tried changing the port. > > > > I'm also using AVG (the full version) - could that be the issue? > > > > > Cheers > > > > > > > > Stuart > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Stuart Bisset > > > > Director > > > > > [m]: > 07968 196258 > > > > > [e]: > [email protected] > > > > > [w]: www.insightmodelling.co.uk > > > > > > > > > > > > > > > > > > > > > > Insight Financial Modelling Ltd is a Company registered in Scotland, > Registered number > SC371434. > > > > > Registered office: > Summit House, 4-5 Mitchell Street, Edinburgh, EH6 7BD. > > > > > Business correspondence should be addressed to: > > 2 Marine Terrace, Gullane, East Lothian, EH31 2AY > > > > > > > > > > > This email is confidential and may be legally privileged. It is intended > solely for > the addressee. Access to this email by anyone else is unauthorised. If you > are not the addressee or an intended recipient or have not agreed with us the > terms on which you are receiving this email any disclosure, copying, > distribution or any action taken or > omitted to be taken in reliance on the contents of this email or its > attachments, is at your own risk, prohibited and may be unlawful, and to the > fullest extent permitted by law Insight Financial Modelling Ltd accepts no > responsibility or liability to you. > Please notify > [email protected] immediately by e-mail if you have received > this e-mail by mistake and delete this e-mail from your system. When > addressed to our clients any opinions or advice contained in this email or > its attachments are subject to > the terms and conditions expressed in the governing Insight Financial > Modelling Ltd client engagement letter. > > > > > > > > > > > > > > > > On 3 May 2018 at 08:33, Peter Bienstman <[email protected]> wrote: > > > > > > > Hi, > > > > What error message do you get on your phone? If it’s a time-out like message, > there is still something > in your network blocking the connection, like e.g. a router. It’s best to > try first with both devices on the same network, e.g. your home wifi network. > > > > And of course, double check that the IP address and port you input on your > phone match those that are > mentioned in the desktop app. For first tests, it’s also safer to leave > username and password empty on both devices to avoid mistyping > J > > > > Cheers, > > > > Peter > > > > From: > [email protected] <[email protected]> > On Behalf Of Stuart Bisset > > Sent: 02 May 2018 21:55 > > To: > [email protected] > > Subject: Re: [mnemosyne-proj-users] Sync server NOT running > > > > > > > > > > Hi Peter > > > I am using a VPN (PIA) and when I rebooted the PC and then disabled the vpn, > I was able to get the sync server running (well, I see an IP address at any > rate). Though I still can't actually > sync as my android phone won't connect to the IP address given. I have > tried changing the port with no luck. > > > > Stuart > > > > > > > -- > > > You received this message because you are subscribed to the Google Groups > "mnemosyne-proj-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > email to > > [email protected]. > > To post to this group, send email to > [email protected]. > > To view this discussion on the web visit > https://groups.google.com/d/msgid/mnemosyne-proj-users/ee6c60f89fa64432b24202a8db8eb7fd%40xmail102.UGent.be. > > > > > > > > For more options, visit > https://groups.google.com/d/optout. > > > > > > > > > > > > > > > -- > > You received this message because you are subscribed to the Google Groups > "mnemosyne-proj-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > email to > > [email protected]. > > To post to this group, send email to > [email protected]. > > > > To view this discussion on the web visit > https://groups.google.com/d/msgid/mnemosyne-proj-users/CACOVOimB-H5D3Y0RqJ2YbVnSisxe9tNvYVGJGYHwgwe0-CKULg%40mail.gmail.com. > > For more options, visit > https://groups.google.com/d/optout. > > > > -- > > You received this message because you are subscribed to the Google Groups > "mnemosyne-proj-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > email to > > [email protected]. > > To post to this group, send email to > [email protected]. > > To view this discussion on the web visit > https://groups.google.com/d/msgid/mnemosyne-proj-users/fb8b0df97c8d48ed83086fdc68e64a76%40xmail102.UGent.be. > > > > > > > > For more options, visit > https://groups.google.com/d/optout. > > > > > > > > > -- > > You received this message because you are subscribed to the Google Groups > "mnemosyne-proj-users" group. > > To unsubscribe from this group and stop receiving emails from it, send an > email to > [email protected]. > > To post to this group, send email to > [email protected]. > > To view this discussion on the web visit > https://groups.google.com/d/msgid/mnemosyne-proj-users/CACOVOi%3DjChjE5YRf%2BLWcXcEtcKjLa6mykGjndOYK7U77NQEhjA%40mail.gmail.com. > > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/44a64131-e84b-4da8-a854-fe47291689da%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
