Hi,

Make sure you restart the app by e.g. pressing the back arrow or killing it, 
not by pressing 'home' as that will merely put the app to sleep.

Cheers,

Peter

-----Original Message-----
From: [email protected] 
<[email protected]> On Behalf Of [email protected]
Sent: 06 January 2019 18:13
To: mnemosyne-proj-users <[email protected]>
Subject: Re: [mnemosyne-proj-users] How to swipe down from the top on Android 
app?

On Saturday, November 24, 2018 at 12:28:22 AM UTC-6, Peter Bienstman wrote:
> Hi,
> 
> 
> 
> Sometimes this happens on some systems. Closing Mnemosyne using the back 
> arrow and restarting it should fix this.
> 
> 
> 
> 
> Cheers,
> 
> 
> 
> Peter
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> From: Matthew Exon <[email protected]>
> 
> Sent: Friday, 23 November 2018 18:07
> 
> To: mnemosyne-proj-users
> 
> Subject: [mnemosyne-proj-users] How to swipe down from the top on Android app?
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> This is kinda ridiculous, but when the Android app is first installed it has 
> a banner saying swipe down from the top to access other functions.  And I've 
> seen that work before.  But it's always been hard to do, and now I just seem 
> to have lost the knack.
> 
> 
> 
> 
> 
> How exactly do you swipe down from the top of the Android app?  When I try, I 
> just get the normal Android windowshade.
> 
> 
> 
> 
> 
> I'd really like to sync, but I just can't figure out a way to access the 
> function.
> 
> 
> 
> 
> 
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I'm having the same problem. Once I upgraded to my Galaxy S9, I have been 
unable to find the banner on the top. I was able to find the banner as you 
mentioned only by restarting the app with the S6, but now even after restarting 
the app (on the S9), the banner no longer shows and I am unable to sync my 
cards... Any help would be great, thanks!

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