Inspired by your other mail, are you sure you are using official installers 
from Mnemosyne’s website?

Peter

From: [email protected] 
[mailto:[email protected]] On Behalf Of [email protected]
Sent: 17 August 2019 18:31
To: [email protected]
Subject: Re: [mnemosyne-proj-users] Error while syncing


Hello Peter,

I have tried another router. I get the same sync error. Since I have tried 
another smartphone too, the error must be somewhere on the PC.

Also, every time I did a full sync, the sync has never failed (this takes very 
long!).

Every time the error occured, Mnemosyne on the PC crashed (the UI disappeared).

Why does Mnemosyne crash on the PC? If it just looses the connection, then it 
should display "connection lost", but Mnemosyne crashes. I still think there is 
an error in the database or some null pointer error in the software.

Reinstalling Mnemosyne on the PC didn't help either.

One thing, that's still not correct too, is this (maximized view of the 
Statistics window; minimizing the window is not possible. The height of the 
Statistics window is always at least the screen height of my PC; Preview of 
Mnemosyne 2.7):

[cid:[email protected]]

Have a nice weekend!

Yours sincerely,

Abakus
Am 02.06.2019 um 09:21 schrieb Peter Bienstman:

Thanks for the detailed logs! However, judging from the errors, I'd still say 
something is unstable in the connection. Errors in the sync protocol would give 
different errors on either phone or pc, with a Python stack trace.



Make sure Mnemosyne, your OS, drivers and wifi routers are all up to date. 
Perhaps you have the option to borrow a different router for a while?



Also make sure that your phone doesn't go to sleep during a long sync.



Cheers,



Peter



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