Hello Daniel,

I am experiencing the same error. The sync error is less frequent now, that's 
what I can confirm. I have lost 1000 or 2000 repetitions and had a huge 
schedule because of that. Sadly I can't reproduce the error. If you ever can 
reproduce the error please report it to Peter.

Can you tell us more about the features, you are using? Maybe we can find the 
error together?

1. Did you try any new features? 
2. E.g., did you import Anki cards? Anki cards with sounds?
3. Did you rearrange the imported data fields (from Anki?) import?
4. Do you use tags a lot? 
5. How many cards are in your card set? Mine is at about 26000. ^^
6. Do you use many big files like images or sound files?  What's the total size 
of your Mnemosyne data in MB? Mine is quite big, because of sound files.
7. How does Mnemosyne on your PC behave? Does the software crash? My Mnemosyne 
GUI does crash on the PC.
8. Are statistics windows displayed correctly? I can't read the x-axis on some 
graphs. 
9. How often do you sync? I sync quite often, because I do repetitions on my 
smartphone and when I see a bad card, I do a sync, change the card and keep 
studying.
10. Do you import cards from text files?
11. Do you use any Mnemosyne plugins or special features like latex?

It have the impression that:

The sync seems not to fail so often at the first sync (before editing cards on 
the PC). Therefore: Make sure to not touch Mnemosyne on your PC, before 
starting the sync. Make sure to close the "browse cards", "edit cards" and all 
other Mnemosyne windows except the main user interface before starting the 
sync. 

Good luck with reducing the number of crashes! :) ;)

Cheers,

Abakus


Am 26.04.2020 17:15 schrieb Daniel Schmidt <[email protected]>:
>
> I sadly experience an sync error every 2 - 4 days. Until 2.6 I experienced it 
> almost daily plus the option "keep fieles" never worked and did results in a 
> repeated demand of a full sync that resulted in a learn progress loss almost 
> every time.
>
> Now with 2.7.1 a synerror is far less frequent and the "keep files" option 
> works so far without problems. But the general synchronisation error remains 
> steady and reoccurrs as mentioned before every 2-4 days. 
>
> I attached some screenshots.
>
> The problem occurs with all my devices (Huawei p8 lite, xiaomi Pocophone f1, 
> Samsung galaxy tab s 8.4)
>
> Is anything according to the error massages that indicates something that i 
> could do to improve the situation?
>
> Thanks 4 everything 
>
> Daniel 
>
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