That's strange, because normally in the later Android versions all data is
removed upon uninstall.

Possible workaround: export data from the Android app, modify the zip file
to include an empty database, and reimport.

Peter

On Sat, 14 Oct 2023, 16:50 Niclas Rieger, <niclasrie...@gmail.com> wrote:

> Is there a possibility to incorporate a feature into the app that enables
> users to remove any existing local database? like having a handy "reset"
> button for the app. Alternatively, would it be possible to ensure that the
> app performs a thorough cleanup when it's uninstalled?
>
> In the meantime, I'll explore whether there's a way to access the internal
> data on my phone. It appears that this newer Android model I have only
> allows access to standard data files such as images, downloads, and
> documents.
> On Saturday, 14 October 2023 at 16:31:06 UTC+2 Niclas Rieger wrote:
>
>> I Looked for "sdcard", but unfortunately nothing. I remember that I could
>> access Mnemosyne data in the past on my phone, but I a got a new phone
>> which may be the problem...
>>
>> On Saturday, 14 October 2023 at 16:07:34 UTC+2 Peter Bienstman wrote:
>>
>>> Try looking for a directory /sdcard/Mnemosyne or something like that.
>>>
>>> Cheers,
>>>
>>> Peter
>>>
>>> On Sat, 14 Oct 2023, 15:37 Niclas Rieger, <niclas...@gmail.com> wrote:
>>>
>>>> Hi Peter et al.
>>>> Just got a fresh install of 2.10.1 - thank you! I wanted to sync my
>>>> Android App but got the error message:
>>>>
>>>>
>>>> *Error: mismatched user ids. The first sync should happen on an empty
>>>> database. Backup then delete the local database and try again. *
>>>>
>>>> Removing and reinstalling from the PlayStore, however, does not to
>>>> remove the local database, it seems since I already have scheduled cards
>>>> when I first open it & the error persists.
>>>>
>>>> Now, I want to delete the local database files on my phone manually.
>>>> But neither through my phone, nor by connecting through USB cable/Ubuntu  I
>>>> am able to track down the mnemosyne files. In Ubuntu, changing to the root
>>>> directory where my phone is mounted and then entering this directory, I see
>>>> two directories (1) Phone and (2) Card. Running
>>>>
>>>> *find . -type d -name "*mnemosyne*" -print*
>>>>
>>>> in a terminal yields just two entries*,*
>>>>
>>>> ./Phone/Android/data/org.mnemosyne
>>>> ./Card/Android/data/org.mnemosyne
>>>>
>>>> which are both empty. Any idea where I can find this infamous database?
>>>> Thank you
>>>> Niclas
>>>>
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