Thanks for the follow-up. BTW, which ARR load balancing algorithm are you 
using?

On Friday, April 3, 2015 at 5:02:55 AM UTC-7, Eric Levine wrote:
>
> We may have found the fix, which was to set the Application Request 
> Routing's "Response buffer threshold" to 0. It was set to something like 
> 256KB by default, and our theory is that IIS was waiting for that buffer to 
> fill instead of sending the heartbeats to the client. Since we made the 
> change, everything appears to be working as expected.
>
> On Thursday, April 2, 2015 at 2:41:21 PM UTC-4, Eric Levine wrote:
>>
>> Jens,
>>
>> Thank you for bringing up the question about network topology, it helped 
>> us to narrow down the problem.  We switched over to a direct Sync Gateway 
>> connection, and no longer observe this issue.  The culprit is likely a 
>> setting in the IIS Application Request Routing module that is causing the 
>> issue.  I'll post an update once that is figured out.
>>
>> --
>> Eric Levine
>>
>> On Thursday, April 2, 2015 at 1:23:34 PM UTC-4, Eric Levine wrote:
>>>
>>> We are creating a bunch of documents through the Sync Gateway's REST 
>>> API.  If we wait more than 5 minutes, then create more documents through 
>>> the REST API, the changes aren't synced to the client.  In the Sync Gateway 
>>> logs, we see the documents being created, and the client making the request 
>>> for the changes feed, but we do not see the follow up requests for the 
>>> client to retrieve the documents.  
>>>
>>> Here is our setup:
>>>
>>>    - The server is a physical machine in our office, and has pretty 
>>>    good specs (at least quad core and 8GB memory).  It is running Windows 
>>>    Server 2012, IIS, Couchbase, and the Sync Gateway.  IIS is acting as a 
>>>    reverse proxy to the Sync Gateway, using URL rewrite rules.  We are 
>>> running 
>>>    the Sync Gateway as a Windows Service that was setup through NSSM 
>>>    <https://nssm.cc/>,
>>>    - The client is connecting to our office WiFi
>>>
>>> I'll make a follow up post shortly with a more detailed log capture.
>>>
>>> --
>>> Eric Levine
>>>
>>> On Thursday, April 2, 2015 at 11:38:06 AM UTC-4, Jens Alfke wrote:
>>>>
>>>>
>>>> On Apr 2, 2015, at 8:14 AM, Eric Levine <[email protected]> wrote:
>>>>
>>>> We are using the .Net version of CBL, and it stops receiving changes 
>>>> from the Sync Gateway if there is 5 minutes or more of inactivity. When I 
>>>> look at the Sync Gateway logs, I see that the Pull Replicator sets the 
>>>> heartbeat query parameter to 5 minutes when it requests the changes feed. 
>>>>  The status of the pull replicator doesn't change from idle, and it 
>>>> doesn't 
>>>> fire a changed event at that time.
>>>>
>>>>
>>>> Well, it wouldn’t fire any event if there’s inactivity. Are you talking 
>>>> about a situation where, *after* >5 minutes of inactivity, the gateway 
>>>> does have a change but the client doesn’t receive it? Can you describe the 
>>>> sequence of events (and what gets logged on either side) in more detail?
>>>>
>>>> Also, please describe the network topology between SG and CBL — in 
>>>> particular any proxies/gateways/load-balancers (especially ones from cloud 
>>>> services like AWS, which are known for terminating ‘idle’ sockets.)
>>>>
>>>> —Jens
>>>>
>>>>

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