Hi Kevin, Margaret,

I am also in support of uplifting the patch from bug 1119915 to Beta44 even
though it includes a string change. This has been a long standing crash
across multiple releases and if we can alert users in some if not all
cases, I think we are in a better place than not doing anything about it.

Bug 1119915 was fixed in Aurora45 when it was still on the Nightly channel.
Kevin, *does the crash-stats data show any improvement on this specific
issue on those channels* (I was unable to tell)? If yes, that is a pretty
strong argument towards uplifting this to Beta44.

Thanks,
Ritu


On Thu, Dec 31, 2015 at 8:54 AM, Kevin Brosnan <[email protected]> wrote:

> We don't understand this issue well. Current theorys are a 3rd party store
> that only provides an ARM binary. Some sort of forum post that is popular
> or some sort of direct link on the internet to download Firefox. I have
> seen a different crash that is an emulator that allows users to run Android
> apps on desktops [1]. Since it is a a crash on startup it is simple for a
> user to crash many times inflating the crash rate.
>
> [1] http://www.bluestacks.com/comparison-chart.html
>
> Kevin
>
> On Thu, Dec 31, 2015 at 8:48 AM, Margaret Leibovic <[email protected]>
> wrote:
>
>> On Wed, Dec 30, 2015 at 10:52 PM, Kevin Brosnan <[email protected]>
>> wrote:
>>
>>>
>>> The second issue that is skewing the crash data is that the number 2
>>> crash is the ABI mismatch [5]. Running Firefox for Android for ARM devices
>>> on x86 or vice versa. We have some code changes in v45 to try to alert
>>> users that they need to use a different build. They are rudimentary but at
>>> least give some feedback other than crashing [6].
>>>
>>
>> Do we understand how beta users are even encountering this issue? Is
>> Google Play giving them the wrong version? Is there any way for us to know
>> the source of the builds running into this problem?
>>
>> Uplifting bug 1119915 would reduce the crash rate, but I'm worried about
>> how users are even getting these incorrect builds in the first place. Also,
>> if we wanted to uplift that, we'd need to uplift a string.
>>
>> Margaret
>>
>
>
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