Thanks, Aleksander for your reply, I will check with them. BR, Ankur
On Fri, Mar 8, 2024 at 3:06 PM Aleksander Morgado <aleksande...@chromium.org> wrote: > Hey Ankur, > > > > > I want to report an issue with the modem manager in Ubuntu 22.04. Even > though the modem firmware is updated, the modem manager service causes > frequent disconnection issues. However, when I disable the modem manager > service and use qmicli and minicoM methods, the modem works fine without > any disconnections. I tried contacting the modem using Sierra MC7304 & > MC7430, but it did not solve the problem. The modem manager provides all > the necessary details, but it keeps resetting frequently when I use the > internet or live streaming applications. > > I would appreciate your support in resolving this issue. > > Please let me know if you require any additional information or logs. > > > > I'm afraid there is not much we can do, if the issue is the modem > crashing. You said that using qmicli or AT commands makes it more > stable, so it could really be related to some of the setup MM does, > but even in that case, only the manufacturer will be able to analyze > the modem crashes. The best path forward you have would be to contact > Sierra support so that they guide you in how to retrieve modem traces > they can analyze :/ > > The MC7304 is one of the modems that I test on every MM release, and I > haven't noticed any strange myself, but of course my network > conditions are not the same as yours. > > -- > Aleksander >
