I'm having problems getting the alertevery variable to work with traps.
I've seen in this mailing list where others have reported that consecutive
failures do not appear to get incremented withing the trap handling sub
routine (have not yet looked at code myself). However I have not seen any
mention of alertevery not working in this scenario. The alertafter XXm
variable seems to work fine, however people are getting paged every time a
failure occurs and I desperately need to throttle this back.
Relevant portion of my config....
watch trap-webchat
service webchat-useragent
period FIRSTLEVEL: wd {Sun-Sat}
alert audible.alert
alertafter 6m
period SECONDLEVEL: wd {Sun-Sat}
alert bcmail.alert analyst
alertafter 15m
alertevery 10m
period THIRDLEVEL: wd {Sun-Sat}
alert bcmail.alert expert
alertafter 30m
alertevery 10m
period CRISIS: wd {Sun-Sat}
alert bcmail.alert crisis_team
alertafter 30m
numalerts 1
period FOURTHLEVEL: wd {Sun-Sat}
alert bcmail.alert management
alertafter 50m
alertevery 10m
Has anyone successfully gotten traps/alertevery working?
