Attached you will find my humble contribution for the mon user
community, a gnats alert.  It may also be downloaded from
http://www.serreyn.com/software/gnats.alert/



The idea is to open a gnats ticket if there is a network problem. 

My intent is to update this as gnats 4 comes out of beta. 

Please report any problems to [EMAIL PROTECTED]




#!/usr/bin/perl
#
# gnats.alert - gnats alert for mon to open tickets in gnats
#
# version 0.1
#
# todo:
#    how to close tickets with an up.alert?
#
# Ted Serreyn, [EMAIL PROTECTED]
#
#    Copyright (C) 2002, Ted Serreyn
#
#    This program is free software; you can redistribute it and/or modify
#    it under the terms of the GNU General Public License as published by
#    the Free Software Foundation; either version 2 of the License, or
#    (at your option) any later version.
#
#    This program is distributed in the hope that it will be useful,
#    but WITHOUT ANY WARRANTY; without even the implied warranty of
#    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
#    GNU General Public License for more details.
#
#    You should have received a copy of the GNU General Public License
#    along with this program; if not, write to the Free Software
#    Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
#
#  gnats.alert -S summary -c category gnatsmailaddress
# 
# we duplicate what send-pr does, filling in appropriate fields
#
# need submitter id (from your gnats config) and category (send-pr -L to see list)
#
#
# CHANGE THESE for your site
#
# see manpage for send-pr for what these values are for
# default submitter id
$SubmitterId = "mysubmitterid";
# originator
$Originator = "Mon Network Monitor";
$Organization = "My Organization";
$Class = "support";
# email from backslash escape @ symbol
$FromAddress = "mon\@mydomain.com";

use Getopt::Std;
use Text::Wrap;

getopts ("S:s:c:p:g:h:t:l:u");

$summary=<STDIN>;
chomp $summary;

$summary = $opt_S if (defined $opt_S);
if (defined $opt_c) {
  $category = $opt_c;
} else {
  # use this as default category
  $category = "test";
}

if (defined $opt_p) {
  $priority = $opt_p;
} else {
  # use this as default priority low,medium,high are options
  $priority = "low";
}

$ALERT = $opt_u ? "UPALERT" : "ALERT";

$ToAddress = join (',', @ARGV);

$t = localtime($opt_t);
($wday,$mon,$day,$tm) = split (/\s+/, $t);

open (MAIL, "| /usr/lib/sendmail -oi -t") ||
    die "could not open pipe to mail: $!\n";
print MAIL <<EOF;
To: $ToAddress
Subject: $ALERT $opt_g/$opt_s: $summary ($wday $mon $day $tm)
From: $FromAddress
Reply-To:
Cc:
X-Mailer: $0
X-GNATS-Notify:

EOF

print MAIL wrap ("", "", "Summary output        : $summary"), "\n";

print MAIL <<EOF;

>Submitter-Id: $SubmitterId
>Originator: $Originator
>Organization: $Organization
>Confidential: no
>Synopsis: $summary
>Severity: serious
>Priority: $priority
>Category: $category
>Class: support
>Release:	unknown-1.0
>System:
>Architechture:
>Description:

Group                 : $opt_g
Service               : $opt_s
Time noticed          : $t
Secs until next alert : $opt_l
EOF

print MAIL wrap ("", "\t\t\t", "Members               : $opt_h"), "\n";

print MAIL <<EOF;

Detailed text (if any) follows:
-------------------------------
EOF

#
# The remaining lines normally contain more detailed information,
# but this is monitor-dependent.
#
while (<STDIN>) {
    print MAIL;
}

print MAIL <<EOF;
>How-To-Repeat:

>Fix:
EOF

close (MAIL);

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