hmm, we talked to novell consulting and they pretty much said they dont want do to anything related to giving mono support no matter what money we offer them and I presume there currently isnt any partner support so we would be left with trying to get support through suse support. I presume they would give us mono support through our suse support agreement?
scott -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Miguel de Icaza Sent: January-15-08 1:39 PM To: Scott Fluto Cc: [email protected] Subject: Re: [Mono-dev] mono support Hello, > I was wondering if anyone knows of any companies that offers mono > development consulting/support. We tried novell but found out they no > longer are offering support for mono and will be taking that off the > website and was told to look in the open source community for support We used to have a SKU for providing support, but when we had it, barely anyone used it. So it was discontinued. You can gain support today as a SUSE customer, which reuses the existing support organization. Ideally though, we would like to have a network of partners that can provide support for developers and that have a relationship with our engineering team to be able to escalate L3 issues to us. > As an aside the other thing that is confusing is what novells > financial interest in mono is if they dont offer commercial support > considering novell supplies a large portion of the contribution to > this open source project. The logistics to provide direct tech support are too complicated. You can still get support if you engage for example the consulting organization of Novell, but it comes with a relatively high price tag. > _______________________________________________ Mono-devel-list mailing list [email protected] http://lists.ximian.com/mailman/listinfo/mono-devel-list _______________________________________________ Mono-devel-list mailing list [email protected] http://lists.ximian.com/mailman/listinfo/mono-devel-list
