|
Bill,
You've got a point -- I've found that even running a movie posters-only
auction site is more complex, time-consuming and subject to out-of-the-blue
problems than the casual viewer might expect. But there is a big difference with
PayPal -- and that is because PayPal is functioning like bank. We demand higher
standards of reliability and accountability from our financial institutions than
we do from other retail operations. And with good cause -- it's where we have
our money!
Ebay is a private retail operation and to some extent can get away
with not having fast response and immediate back-up systems in place. If they
don't perform they have problems with their sellers, of course, but that's one
thing. When you're running an internet bank like PayPal and you don't perform,
it's a much more serious issue that effects a whole lot more people very
quickly.
PayPal can be excused for having a problem Anyone can have a problem. They
really cannot be excused for not having fast response, good communications with
their customers during a problem situation, and a backup system in place,
ready to go, that can kick in with only a few moments notice. We require this of
all other banks -- PayPal should not be entitled to an exemption.
-- JR
----- Original Message -----
Sent: Tuesday, October 12, 2004
10:45
Subject: Re: [MOPO] MOPORS please check
the paypal site
They are certainly having some significant
problems. I was able to login and post a few payments late last night
after being unable to throughout the day. I just tried to access the
site and got a few different results. They say that they are battling
intermittant problems (see note from website below) and it seems to be
true. The first time, I got a message indicating the address didn't
exist. The second time, I got the home page but was not able to login
(server not found message).
The ebay bashers can start pounding their
drums. But, overall, both the ebay and paypal sites are pretty
reliable. The amount of transactions that they receive has got to be in
the upper 1% of all websites. I think that they generally do a pretty
solid job of keeping the sites operational. I hate to see the ebay
bashers start ranting the moment something goes wrong. Obviously,
they've never tried to operate systems such as this. However, I find it
hard to believe that they haven't been able to move to a backup system
after essentially 24 hours of problems. I think this is a major problem
given the marketplace that they've created and they need to be able to handle
"disaster" situations on a more timely basis.
Bill
----- Original Message -----
Sent: Tuesday, October 12, 2004 11:12
AM
Subject: [MOPO] MOPORS please check the
paypal site
It seems to still be down it's Tues Oct 12 in the AM. Is it my compuyer
or is it down, down, down
Let us all know cuz I certainly can't get on even through ebay to print
a shipping label
Whew
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [EMAIL PROTECTED]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its
content.
Jack Gold
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [EMAIL PROTECTED]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its
content.
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [EMAIL PROTECTED]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
|
