my TEST email to MOPO of a few minutes, was not acknowledged. i have
received one MOPO email overnight, which seems odd. but still seems
problematic. ------but whilte writing this, i have been writing to MOPO,
and have not had acknowledgements, so the problem exists.
the thought of speaking to aol technicians in india is revolting. i
have had too many horrible experiences, recently, with ATT, since they have
out-sourced to India. because i couldn't understand ATT indian reps, and
experienced rudeness, lies lies, lies, lies and other problems, i simply
switched my telephone service to verizon. CHALLENGE TO ANYONE---call
AT&T. ASK TO SPEAK TO SOMEONE AMERICAN IN THE USA.............good
luck!!!
after i canceled, i had a balance, and was then barraged with rude,
arrogant assholes from ATT collection service................and guess where
they were located???? INDIA. their computers were
automatically dialing me up to 6 times a day. (in fact, on four consecutive
morning at around 8:10am). all calls were routed through south carolina,
as indicated on my caller id. by the 3rd call,,,,,,,,,,,,i just
said......i will only address my account with an american rep..............they
were never able to accommodate me. now. i just hang up. after
2-3 weeks of this.......the calls stopped.
i called verizon, not AT&T, for assistance on a related AT&T
problem. verizon did a 3-way call with AT&T....we got an american in
THE USA. my account was then adjusted by more than half. the
AT&T rep told that AT&T is losing a lot of business because of the
indian problem that i described.............and there is so much more to
say if i had the time
dell computer has outsourced to india---- my experience with
their tech support is that they are excellent---but very,very,very difficult to
understand them. so when you have to configure your computer where
each letter/symbol is critical...................oh gosh. dell's
customer service operators in india are horribly rude assholes, also.
so, Scott and other caring MOPOers, you want me to call aol and deal
with india? i am not opposed entirely to calling
aol----because i want this MOPO email---but i need advice as to what to tell
them.
THANKS
michael
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- [MOPO] TEST INDIAN OUTSOURCING Michael B
- Re: [MOPO] TEST INDIAN OUTSOURCING Phil Edwards Cinema Arts
- Re: [MOPO] TEST INDIAN OUTSOURCING Ralph Plumb