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I wish the statement that paypal operates in a manner designed
to recompense for nondelivery in a reasonable manner was true, but such is not
the case.
I have just gone round the mulberry bush for 2 months with
paypal trying to recoup a mere $30 for the nondelivery of a set of lobby cards
from Philip Weiss Auctions. All the seller had to do - well after paypal's own
time period for a reply to my complaint had elapsed - in the face of a
customs and delivery notice prepared by Weiss specifying only one of two items
was in the parcel - was deny the claim and that's it.
Paypal never even bothered to advise why the mere denial by
Weiss was enough to reject my claim or whether it was based on any evidence of
shipping the cards under separate cover or delivery to some other address or why
the customs information, (which actual evidence was refused when tendered in
place of a false report of theft but a scan of which I embedded in an email and
sent anyway), was of no consequence compared to a demand for a fax of a report
to my city's police of a claim be me that Weiss committed a crime by not
delivering an item worth $30!
Oh yes paypal insisted over and over without
explanation why it was required or would advance the understanding and
resolution of the claim that I file a police report in order to have the
socalled (non)investigation proceed.
Of course filing a police report of a criminal activity
requires that I have some evidence to support the notion that there was
criminal intent behind the mere nondelivery, which I could not in good
conscience state. So I asked repeatedly of 5 "people" how filing a criminal
report for $30 with Vancouver police, never to be acted upon by a foreign
force, would advance the mediation of a civil remedy by paypal. Never a
response. In fact they never, ever acknowledged the questions.
This insistence of a criminal report was of
particular concern because threatening criminal sanctions in the
collection of a civil debt may itself be cause for sanctions - so paypal
was in effect trying to get me to compromise myself - file a false
statement and use the criminal law to collect a debt - for no good reason.
I flatly refused to file a false report and finally for that
refusal this week after 2 months the 6th "person" - it might be one person using
aliases for all I know - rejected my claim - not on the merits because paypal
refused to adjudicate on the merits - but for my "failure" to follow a rule
which was not published in the complaint guide or brought
up until well after the complaint was made and the time for the seller's
reply had lapsed and for which there was never any reason given .
This was never required when I had sought recompense before
from not-so-big sellers as Weiss. The other 2 times that I have sought to
recover for nondelivery, paypal's timing allowed the sellers to empty their
accounts so that paypal could close the complaints by stating there were no
funds against which to draw, so why go ahead?
If anyone wants to see the whole sorry email thread and have
their worst fears of shameless corporate nonfeasance and malfeasance borne out,
please let me know.
Craig
Vancouver
----- Original Message -----
Sent: Friday, October 21, 2005 8:37
PM
Subject: Re: [MOPO] Buryer Beware!
Not just Paypal, any credit card payment provides the exact
same insurance. If
it doesn't arrive, you simply ring 'em up and say you
want a chargeback.
Natalie
Quoting JR <[EMAIL PROTECTED]>:
>
John,
>
> This is why I urge everyone to pay for auctions with
PayPal (unless you know
> the seller well). At least with PayPal you can
file a transaction dispute
> within 30 days and most of the time PayPal
will get your money back for you.
> There is no other payment method
where you can do this. This is also why all
> honest sellers should
accept PayPal (you can make up for the small PayPal
> transaction fee by
adding 50 cents or a buck to your shipping charge).
>
> I hate to
say it, but since you sent a check, you're probably screwed.
> Report
the problem to eBay if you haven't already and hope for the best
>
(there isn't much they can do if the guy entered bogus account
information
> when he registered).
>
> I have no idea why
eBay even allows feedback to be made private, it seems to
> be a
complete denial of their own claim that "feedback is the heart of
>
eBay", as there is no reason to make your feedback private unless you
are
> trying to hid bad feedback. Of course I realize that this bozo
made his
> feedback private *after* you sent him the
check.
>
> -- JR
>
> ----- Original
Message -----
> From: John Sears
> To: MoPo-L@LISTSERV.AMERICAN.EDU
>
Sent: Friday, October 21, 2005 7:19
> Subject: [MOPO] Buryer
Beware!
>
>
> Having problems with the following
individual:
> Ebay user ID - rickmonroe
>
Seller name/address -- Rick Spriggs, 8016 Crainmont, Glen Burnie,
MD
>
> Seller appears to be a collector of Marilyn
Monroe memorabilia.
> I "won" a Monroe 6 sheet poster Sep
01. My personal check cleared on Sep
>
14.
> Seller has not sent poster and does not respond to my
e-mails and a
> letter.
> Phone number provided by
Ebay for the seller does not work, and directory
>
assistance has no listing.
>
> Within the past month,
the seller has made his Ebay feedback "private" and
> has
accumulated 4 negative feedbacks (past month).
>
> If
anyone has had similar experiences with Mr. Spriggs, and/or knows how
I
> can contact him, or any other information that may help,
please let me
>
know.
>
>
Visit the MoPo Mailing List Web Site at www.filmfan.com
>
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