Re: [MOPO] What to do?

[Roland Lataille]

I recently purchased a "Grand Prix" pressbook. I was upset when it arrived with the front and back page barely attached. This was not mentioned in the description on EBAY. I contacted the seller and he refunded me the full amount that I paid and told me to keep the pressbook! This was not a lot of money - $45 but, still very nice of the seller to do.

 

Roland Lataille

Cinerama web site:

http://cinerama.topcities.com

 

Kirby McDaniel <[EMAIL PROTECTED]> wrote:

Any seller should offer a fair and full return policy.  

No dealer likes to do a return sale, but it's part of the cost

of doing business.  This is the kind of characteristic

that separates professional people from amateurs.

I would not buy from anyone who did not have a fair

and full return policy.

MovieArt Austin has such a policy and we also have

the very good relations with our customers.

Kirby McDaniel

www.movieart.net

On Nov 2, 2005, at 4:26 PM, Walter Reuben wrote:

hello all

A seller by the name of mmm3ms has a considerable number of very interesting lobby cards for sale on ebay.

One of them is a full lobby set for Double Indemnity:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=7558027219&ssPageName=STRK:MEWA:IT

 

I wrote to him and explained that the photos were very dim.  I went on to say that I am a very serious buyer and let him reference my ebay feedback.  I asked if his materials are returnable if they are not satisfactory.   Since the photos are of poor quality, I thought this was a reasonable thing to ask.

He replied that no returns would be allowed since that "would not be fair to the other bidders."

To me, this attitude is a major turn off.  If I am going to contemplate spending 2 or 3 thousand with a seller, I am very much concerned that he is going to be fair to me if I am unhappy for any reason at all.

When I sell posters, either on my website or on ebay, I always allow returns within a week of receipt for any reason whatsoever.  I do not much like being told in advance by a seller that items are not returnable.  Especially since I very rarely need to make a return.

What do you think?

 

Walter Reuben

Walter Reuben, Inc.

500 North Harper Avenue

Los Angeles CA 90048  USA

Email: [EMAIL PROTECTED]

(323) 651 3313

www.walterfilm.com

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