I agree with JR. As a seller on ebay, it can be frustrating. I send out
emails after auctions to verify the order, verify the size dimensions of the
frames ordered, etc, etc. It is almost without question that when I don't get a
response to those emails, they are AOL users. I then have to contact ebay to get
a phone number and often the customer is an older ebay user and hasn't updated
their information, so phone numbers are out of service and addresses have
changed. I go to the trouble of sending out a letter to the customer at the
listed address on ebay and it comes back "not at this address". So I have to
wait until the customer wonders where their frames are and calls me. This is the
last resort scenario, because often I can call the customer's city information
and get a new phone number, (however this is sometimes a dead end also as
many people have their phone numbers unlisted). You get my point, it is a lot of
extra hassle and cost. I put an AOL notice on every single one of my auctions.
In addition, many people don't even know how to change their junk filter
settings. While millions of people have computers, many don't know how to
operate them beyond opening up their inbox, reading email and deleting. I have
customers that never even look in their junk folder. They just assume the "good"
email is getting through.
Sue Heim
----- Original Message -----
Sent: Wednesday, May 03, 2006 10:19
PM
Subject: Re: [MOPO] WSJ: AOL, Verizon
blocking legitimate mail
David,
You wrote:
"I have been using AOL since 1991 and I
don't have a problem. If you disable ALL their email spam filters then
everything DOES get through."
...Logical, but unfortunately not correct. AOL is
actually bouncing incoming messages from entire servers at the gateway
level *without* sending those messages on to members accounts, which is where
your Spam Filters kick in. I know this for a fact. Their incoming servers have
been bouncing messages I send AOL members using my standard [EMAIL PROTECTED] address for about 4 months
now. They never even attempt to deliver these messages...
they just bounce them back, saying that they are "not accepting mail"
from my server -- but don't say why (even though there is nothing wrong with
my server and every other service on the planet accepts mail from
it). There are several AOL members (like Michael) who have me
cleared with their Spam filters and used to get my messages with no problems,
but no longer do -- they can't even tell I've tried to send them something.
I've been a professional computer network consultant for 20
years and know what I'm talking about here. The reason why I now
specifically label AOL as "do not use for business purposes" is
because as far as I can tell no other ISP blocks messages wholesale
based on the originating server at the incoming gateway level like this.
In the case of AOL, there is nothing an individual member can do to prevent
the incoming AOL servers from bouncing mail like this. It just happens
and the individual members don't even know it's been done.
But, having said all this several times before, I personally
am weary of trying to convince AOL users that there is a serious
problem and simply won't bother to waste my time or theirs anymore.
I just wanted give one last warning to those who care to
listen that it is NOT a wise thing to do to trust your business correspondence
to an AOL address.
-- JR
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [EMAIL PROTECTED]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its
content.
