....i now get 99% for FREE the aol services that i used to pay for. the proverbial straw that broke the camel's back making me leave aol (which i should have done sooner as recommended by membes here) was having a problem with an aol feature (it still doesn't work properly), and getting tech support in india. you wait, wait, wait.............then you get someone in india whose english is not understandable. i did get many rude indians with names like Tiffany, Jonny, Sam, who did not even understand how the aol feature is supposed to work. the american techs agreed that the indian reps were WRONG!!! enough was enough. enough english that i couldn't understand. enough rudeness.............. so i left aol. no longer paying. so..........how profitable is outsourcing??? i suppose AOL prefers to lose PAID membership than pay employees reasonable salaries. had i not had the problem with the indian issue----i would have acquiesced to constant aol billing. so it was a blessing in disguise. SO FELLOW MEMBERS======consider FREE aol.....although many of you told me that already left or get the service for free. AS TO THE SUBJECT LINE OF THIS POST........................ i suppose if you live in germany, italy, spain, etc....... you don't get outsourced to india. michael
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