After leaving my negative rating, the seller responded:
"After having just rec'd your email, being out of town till last
evening. Had not a chance to read your email till now and then I
check my FB this morning and you've left me negative feedback.
What to do..would have gladly refunded, but now you've left me neg FB.
Would be willing to refund, if you retract your FB.
It's up to you."
I'm having trouble believing that the reason she ignored my last
request for refund was because she was out of town. While out of
town, she managed to list a new item and leave some feedback for
others. This seller will "gladly" be helpful if she is slapped with a
negative feedback. I will probably ignore her latest email. I don't
really want her to get her 100% positive rating back.
Fortunately, Rich H. will soon be selling pulp magazines, and I know
we will get accurate descriptions and professional packaging from
him. (Does anyone know if I get a discount for saying that?)
-rk
On Aug 25, 2008, at 8:56 PM, Phil Edwards wrote:
Certainly sounds like you gave her every chance to make it right.
The "half a refund" is the red flag.
Like, "I'll make it half right" and further indicating lacking
professionalism - in that they don't understand (as a pro - dealer
in pulps would) that the condition of the magazine as
seen and bought by you should arrive correctly packed so it arrives
as you paid for it was just as important as it was.
D'oh! It's rocket science after all!
Phil
----- Original Message ----- From: "Roger Kim" <[EMAIL PROTECTED]>
To: "Phil Edwards" <[EMAIL PROTECTED]>
Cc: <MoPo-L@LISTSERV.AMERICAN.EDU>
Sent: Tuesday, August 26, 2008 1:51 PM
Subject: Re: [MOPO] Gave my first negative
Yes, I first asked for a refund. She offered to give half of my
money back, but I told her that didn't work for me, since I did
nothing wrong. I then told her I would see if USPS would pay on
the insurance claim. After USPS laughed at the pathetic packaging
and sent me away, I again asked the seller for a refund. I waited
four days and heard nothing from her, so I left the negative.
-rk
On Aug 25, 2008, at 8:43 PM, Phil Edwards wrote:
She sounds more like a "seller" than a "dealer".
I tend to think of "dealers" as having some professional nouse
in terms of packing properly what they deal in, whereas
"sellers" range from know-nothing about any aspect of what they
are doing to knowledgable semi-pros who do... including how to
pack what they deal in properly.
I presume you requested a refund prior to dumping a negative on her?
Phil
----- Original Message ----- From: "Roger Kim" <[EMAIL PROTECTED]>
To: <MoPo-L@LISTSERV.AMERICAN.EDU>
Sent: Tuesday, August 26, 2008 1:20 PM
Subject: [MOPO] Gave my first negative
Mopoers,
I am pleased to announce that I just my first negative fleabay
rating. It was to sweet*tees, who is not a poster dealer, so
you probably will never run into her.
I bought a Shadow pulp from her. She wrapped the pulp in a bag,
put it between two undersized pieces of cardboard (which left
the edges vulnerable), and put it in a padded manila envelope.
The item arrived with massive spine damage, and she would not
take a return. USPS laughed when I inquired about processing a
claim, since the packaging was so lousy.
So, I wasted $40, but at least I got the enjoyment of leaving a
negative.
By the way, I find that buying movie posters is much more
reliable than buying pulps. In the pulp world, "excellent" can
mean anything from "excellent" to "magazine sheds like a Golden
Retriever." Also, the pulp sellers seem more likely to be
clueless on how to ship things.
-rk
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