I wonder if some people would have just assumed they bid on the wrong item
and gone ahead and paid for it?

Kind of weird that it happened two different times to two people from
different countries.

Bruce

On Mon, Oct 18, 2010 at 8:33 AM, Kenwick Cook <kenwick...@aol.com> wrote:

>  Well, customer service was nice and all, and they 'took care of it', BUT
> they are handling it as a 'returned item', and told me if this 
> 'happensagain', I will have to pay for it???
> Granted, it was only a $40 item they were billing me on, but this terrifies
> me. If I do indeed bid on something, by God, I'll pay for it, but I can't
> see how this happened... again, I didn't have ANY items on my "Tracked"
> list, and bid on the item which I lost directly from the item-page (as
> opposed to a multiple tracked list). When I signed-on shortly before my
> attempted snipe, there were nothing but Zeros in the My Heritage column.
> I was shooting for "Wildest Westerns #2" (from Famous Monsters' Warren)
> CGCd at 9.0... I was billed for a Disney Scrooge comic... I told the guy
> "ask Halperin... I don't bid on anything unless it's monster-related"
> Weird and scary. Thanks, Helmut, for reassuring me that it's not an
> isolated incident.
>
>
>
>  -----Original Message-----
> From: Helmut Hamm <texasmu...@web.de>
> To: MoPo-L@LISTSERV.AMERICAN.EDU
> Sent: Mon, Oct 18, 2010 8:18 am
> Subject: Re: [MOPO] HA-invoice for an item I didn't bid on?
>
>  Hi Kenwick,
>
>  I had the same thing happen to me a couple of weeks ago. Upon my
> complaint, Heritage cancelled the wrong item. They didn't bother to give me
> an explanation, but seeing that the same thing has happened to you as well,
> there is apparently some problem in their system.
>
>  Cheers,
>
>  Helmut
>
>
>  Am 18.10.2010 um 14:56 schrieb Kenwick Cook:
>
> Hey guys;
>      help me out, please... Last night I was the underbidder on one item
> that I tried to snipe... it's the only item I bid on... it wasn't even on my
> "watch list", as I bid directly on the item page. This morning I was
> invoiced for an item I've never even seen. Sure as heck, it's on the "My
> Heritage" page as-won... How can this happen, and does it happen often? I'm
> only an occasional Heritage user.
> Thanks;
> Kenwick
>
>
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P.O. Box 874
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Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take
lunch)
our site <http://www.emovieposter.com/>
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