Franc is really saying that Paypal puts dealers between a rock and a
hard place.
At 10:46 AM 12/20/2011, Franc wrote:
The other item Helmut has omitted in his discussion below is that as
a purchaser Buyer using PayPal, one is always protected in the case
of non-delivery no matter the reason. The seller however is not.
Hence when buying, of course it makes sense to pay only for Air Mail
International. In the event this package is not received , the buyer
can always receive a PayPal refund. Not so with the seller. The
seller is royally screwed by Ebay and PayPal unless a proof of
delivery can be provided and so far Priority International and
Express International are the only services offerred by USPS that
provides absolute proof of delivery. I'm currently testing
Stamps.com to see if International Air Mail tracking is provided and
so far I've received no tracking on any of the International Air
Mail packages I've shipped through them. I'll keep you posted on this. FRANC
-----Original Message-----
From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of
Richard Halegua Posters + Comic Art
Sent: Tuesday, December 20, 2011 1:01 PM
To: MoPo-L@LISTSERV.AMERICAN.EDU
Subject: Re: [MOPO] PayPal Seller Protection
Helmut the one thing you do not mention, and that most people are
not aware of, but I am because we send so many packages, is that
anything over 4 lbs to overseas destinations can only be shipped by
Priority Mail.
it adds alot to the cost of a package.. but we can't do anything
about it unless we ship by UPS, which costs even more!!
no doubt that shipping costs are a tremendous deterrent to some
people when bidding and ultimately, they bid less to balance out
shipping costs.
it's like adding a seller's fee to every poster as it comes out of my results
Rich
At 03:01 AM 12/20/2011, Helmut Hamm wrote:
I'm a dealer myself, so I can obviously understand any seller's
aggravation when a package gets lost, and I'm certainly the last
person who has anything positive to say about Paypal...
However, when it comes to shipping costs, I RECEIVE at the very
least 100 international packages every year, most likely a lot
more. 100 packages sent with First Class Mail International would
cost me about $12 each, $1,200 total. The same 100 packages shipped
PRIORITY MAIL, at a cost of about $24 each would result in $2,400
in total shipping costs. That's roughly $1,200 in additional
shipping costs in a single year alone.
I like to have a tracking number for really expensive items, but
even with items of $100 value, I could afford to LOSE almost a
dozen packages, or more than 10% (!!!!) of my incoming mail, and
without ever filing for a refund, I would STILL be a couple of
hundreds bucks ahead. Now my ACTUAL loss rate is WAY UNDER 1%.
Postal services may be slow, but sooner or later, almost anything
tends to show up again.
For me, the math is pretty simple: Using Priority Mail all the way
would cost me a four-digit amount extra every year, so instead, all
I ask from the seller is a proof of shipment, and IN RETURN I agree
to cover the risk of a possible loss.
On the other hand, if I'm made to pay for Priority Mail, I will of
course use any chance Paypal gives me to get my money back. (I
currently have a Priority package that should have been shipped
about six weeks ago, about $400 value, and the seller says he's
lost the tracking number. Although I'm pretty optimistic that it'll
show up eventually, I will of course file a claim with Paypal in this case.)
Helmut
Well, maybe whomever you got at PayPal was more charitable to you
than the person I contacted, who told me in no uncertain terms
that the customs label can not be used for either tracking or
proof of shipment. This occurred two months ago and I was out
about $300 in revenue. If you input an international customs #
into the USPS website, all you get is a certification indicating
that the package was presented to the Post Office in your origin
city and no delivery information whatsoever. FRANC
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