This is not correct, David. If the post office indicates delivery and the buyer can supply the tracking number to Ebay and PayPal, Ebay Seller Protection kicks in provided the purchase was sent to a Confirmed Address. It is true that the seller can also supply the e-mails in which a negative feedback is threatened in an attempt to reverse any negative feedbacks the buyer may leave in retaliation. FRANC
-----Original Message----- From: MoPo List [mailto:mopo-l@LISTSERV.AMERICAN.EDU] On Behalf Of David Kusumoto Sent: Tuesday, June 26, 2012 8:40 PM To: MoPo-L@LISTSERV.AMERICAN.EDU Subject: Re: [MOPO] Bad taste E-Bay transaction -- any similar experiences I hope these exchanges were done through eBay messages. It is against eBay policy to use negative feedback as blackmail to achieve a remedy. Call eBay under customer support. You're still on the hook to make the customer happy, but the transaction may be negated if you are able to show via eBay messages that the buyer threatened you with negative feedback. -d. _____ Date: Tue, 26 Jun 2012 20:24:33 -0400 From: murph79...@aol.com Subject: Bad taste E-Bay transaction -- any similar experiences To: MoPo-L@LISTSERV.AMERICAN.EDU I recently sold a moderately expensive poster on Ebay ($150). I shipped priority mail the next day. About a week later the buyer stated he hadn't received the poster and asked for a tracking number. I checked the USPS tracking information, which stated the poster had been delivered. I also confirmed that I had sent to the right address. When I offered the buyer replacement merchandise or a partial refund, he immediately threatened an EBay/paypal dispute and associated negative feedback. I basically punted at that point -- but am following up with the local post office to investigate what happened with the shipment. Any similar experiences? Thanks, Henry Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
